Office Assistant

About Fearless Therapy

Fearless Therapy is a private counseling practice dedicated to providing compassionate, evidence-based mental health care. We specialize in working with adults, couples, and neurodivergent individuals through a client-centered and affirming approach. We are seeking a reliable and detail-oriented Office Assistant to help support administrative operations and enhance the client experience.

Position Overview

The Part-Time Office Assistant will provide administrative support to ensure the smooth operation of the practice. This role is ideal for someone who is highly organized, professional, proactive, and comfortable working independently in a remote environment.

Responsibilities

• Monitor and respond to client inquiries via email and phone
• Assist with scheduling appointments and managing calendars
• Send intake paperwork and support new client onboarding
• Maintain and organize digital files and client records
• Verify insurance information and assist with administrative follow-up
• Process and track practice-related documents and forms
• Assist with basic bookkeeping and expense tracking as needed
• Support social media, newsletters, or marketing projects (optional)
• Complete miscellaneous administrative projects as assigned
• Maintain strict confidentiality and adhere to HIPAA requirements

Qualifications

• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to work independently and manage multiple tasks
• Comfortable learning and using technology platforms
• Proficiency with Google Workspace (Docs, Sheets, Calendar) and email
• Previous administrative, customer service, healthcare, or office experience preferred
• Experience working in a mental health, healthcare, or private practice setting is a plus

Preferred Qualities

• Warm, professional, and client-centered demeanor
• Strong problem-solving skills
• Dependable and self-motivated
• Ability to handle sensitive information with discretion
• Interest in mental health and wellness

Schedule & Compensation

• Temporary*, part-time position
• Approximately 5–10 hours per week (flexible)
• Remote work
• Hourly compensation based on experience

To Apply

• Please submit a resume and a brief statement describing your interest in the position and any relevant experience.

*This position is initially temporary; however, there may be an opportunity for the role to transition into a longer-term or permanent position based on practice needs and performance.

Pay: $18.00 - $24.00 per hour

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Fayetteville, AR 72701