Office Assistant

Office Assistant

Location: Columbus, OH
Schedule: Monday – Friday, 8:00 AM – 4:30 PM
Type: Full-Time

Position Overview

Aqua Science is seeking a dependable and organized Office Assistant to support daily administrative operations in our chemical manufacturing and distribution business. This role is responsible for assisting with customer orders, maintaining records, supporting office operations, and helping ensure the business runs smoothly day-to-day.

The ideal candidate is detail-oriented, professional, and comfortable handling a variety of tasks in a fast-paced environment.

Key Responsibilities

• Enter and process customer orders accurately.
• Assist customers with order status, shipping information, and general inquiries.
• Maintain customer, product, and company records.
• Answer and direct incoming phone calls and emails.
• Prepare and organize documents, reports, and correspondence.
• Coordinate mail, shipping, and receiving activities.
• Support inventory tracking, filing, and general office organization.
• Assist management and team members with administrative projects and day-to-day tasks.
• Help ensure accurate recordkeeping and compliance with company procedures.

Qualifications

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Ability to manage multiple priorities and maintain attention to detail.
• Strong data entry and administrative skills.
• Dependable attendance and professional work ethic.

Preferred Experience

• Previous office, administrative, customer service, or order entry experience.
• Experience in manufacturing, distribution, logistics, chemical, industrial, or related industries is a plus.
• Familiarity with ERP, inventory, or business management software is helpful but not required.

What We're Looking For

• Organized and detail-oriented
• Reliable and self-motivated
• Positive, team-first attitude
• Strong problem-solving skills
• Willingness to learn and assist wherever needed

Benefits

• Competitive pay based on experience
• Paid holidays and PTO
• Health benefits
• Stable Monday–Friday schedule
• Opportunity for growth within a family-owned company

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person