Office Assistant

Water2Wine Cruises is looking for an Office Assitance to join our team and serve as the operational hub of our business. This role is essential to our daily office operations and customer engagement.

Key Responsibilities:

Office Operations & Administration

• Manage front desk operations including phones, emails, and visitor reception
• Coordinate department communications and maintain detailed call/email logs
• Support the management with administrative tasks
• Maintain office organization: filing systems, inventory, and equipment
• Track and manage supplies, receipts, and debit card transactions
• Run routine errands, including deliveries to and from the boat, using the company vehicle

Customer Support & Booking

• Handle customer inquiries and special guest requests professionally
• Manage public cruise and event bookings
• Maintain customer satisfaction and service excellence
• Create weekly manifests, BEOs, and support documentation

Commissary Support

• Oversee the commissary calendar and tour coordination

What We’re Looking For:

• Strong communication and organizational skills
• Wednesday - Sunday availability
• Excellent customer service and multitasking abilities
• Valid driver’s license for local errands and event support
• Ability to lift and carry up to 50 pounds
• Positive, flexible attitude and a willingness to pitch in wherever needed

If you’re looking for a dynamic role that blends administrative work, customer service, and hands-on involvement with our boating operations, we’d love to hear from you!

Apply today and help us create unforgettable guest experiences—on land and on other water.

Pay: From $18.00 per hour

License/Certification:

• Driver's License (Required)

Work Location: In person