Office Assistant/Dispatcher (Floral Park)

Job Summary
We are seeking a proactive and organized Office Assistant/Dispatcher to join our HVAC Team. This dynamic role combines front desk responsibilities with dispatching duties, ensuring smooth daily operations and excellent customer service. The ideal candidate will be energetic, detail-oriented, and possess strong organizational skills to manage administrative tasks efficiently while providing exceptional support to our team and clients. This paid position offers an exciting opportunity to grow within a fast-paced environment that values dedication and professionalism.

Responsibilities

• Greet visitors and manage the front desk, creating a welcoming atmosphere for clients and staff.
• Answer multi-line phone systems promptly, professionally, and courteously, directing calls as needed.
• Schedule appointments, coordinate calendars, and manage time-sensitive tasks using Microsoft Office and Google Workspace tools.
• Dispatch field personnel or service providers accurately based on operational needs, maintaining clear communication channels.
• Perform data entry, filing, and recordkeeping with precision to ensure all documentation is current and organized.
• Provide customer support by addressing inquiries efficiently and maintaining excellent phone etiquette.
• Assist with clerical duties such as proofreading documents, managing correspondence, and supporting office management activities.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for efficient task management.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, including phone etiquette and bilingual abilities (preferred).
• Experience with office management, clerical tasks, data entry, filing, and proofing documents accurately.
• Knowledge of QuickBooks or bookkeeping experience is a plus for handling basic financial records.
• Familiarity with multi-line phone systems, calendar management, and office software applications.
• Previous office experience in customer service or administrative roles is highly desirable. Join us to be part of a vibrant team where your organizational talents will keep operations running smoothly while delivering top-notch customer service!

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Work Location: In person