Office Assistant/Scheduler/Dispatcher

APPLY IN PERSON-11960 Menaul Blvd Abq, NM 87112
Monday through Thursday 8am to 5pm

Job Requirements;

-AT LEAST 2 years of office experience & customer service experience

-Work hours Monday - Thursday 8:00am - 5:00pm.

-Answering phone calls professionally and timely with being able to handle multiple lines.

-Computer skills is a must, being able to type affectionately and accurately while customers are giving directions or describing issues.

-Multi-tasking is a must in the position; answering phones, scheduling an appointment, dispatching employees to other calls, answering emails.

-Self-motivated to stay on top of your responsibilities.

-Able to handle a fast pace office and handle upset customer's in a respectable/polite manner.

-Willingness to help where help is needed, through out the day.

-Manage daily appointments, dispatching employees to new calls, staying in communication with customers about repairs and arrival to employee.

-Assertive in getting messages to appropriate people in a timely manner.

-Attention to detail in all aspects of the position. Good memory with details of calls/appointments that you take.

-Ability to accurately take information of customer's names (spelling),emails, numbers etc.

-Taking initiative with filing of documents, scanning documents into customer account, answering emails and scheduling appointments as needed.

-Comfortable doing the following; answering phone calls, addressing customers issues and needs, managing appointments so employees are on time to set appointments, opening mail, applying payments to customer accounts as needed, processing credit cards.

-Knowledge with Quickbooks is a plus

- Bilingual is a bonus but not required

Job Benefits;
- 1 week paid vacation after 1 year of working at company
- Weekends & major holidays off
- Medical, dental & vision all offered after 90 days

- 401k with company match contribution (after 1 year and of eligible age)

Job Types: Full-time, Temporary, Contract

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: In person