Office Clerical for Industrial Company

Job Summary:

We are seeking a reliable and organized Office Clerical / Customer Service Associate to support our daily operations. This role involves a mix of administrative duties, customer interaction, and basic sales support in both wholesale and retail environments.

Key Responsibilities:

• Answer incoming customer calls and assist with order placement for both wholesale and retail customers
• Provide excellent customer service to walk-in retail customers, including greeting and directing them
• Coordinate with sales staff to assist customers and ensure a smooth sales experience
• Process and total retail sales transactions accurately
• Perform data entry and maintain accurate records
• Prepare and manage customer orders and related paperwork
• Weigh logging trucks using a log scale and calculate load tickets
• Maintain organized records and assist with general office duties as needed

Qualifications:

• Previous clerical, administrative, or customer service experience preferred
• Strong communication and interpersonal skills
• Basic math skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfortable working with both customers and internal team members
• Experience in lumber, agriculture, or industrial environments is a plus (not required)

Work Environment:

• Office setting with regular interaction in a lumber yard / industrial environment
• Combination of desk work and occasional outdoor coordination

Job Type: Full-time

Work Location: In person