Office Coordinator / Customer Service – Manufacturing (Full-Time)

About Us

Manton Racing Products is a fast-paced, family-owned manufacturing company specializing in high-performance valvetrain components and custom-built products. We are looking for a reliable, detail-oriented Office Coordinator who can learn quickly, manage multiple tasks accurately, and support both our customers and internal operations.

Position Overview

The Office Coordinator will handle incoming customer orders, enter exact custom specifications, prepare invoices, and manage key office workflows including QuickBooks tasks. This position also requires the ability to create professional technical videos and content for our social media platforms.

This role demands strong focus, excellent recall, accuracy under pressure, and the ability to learn technical product information.

Key Responsibilities

• Answer customer calls and online inquiries for custom valvetrain component orders
• Enter orders accurately, verify specifications, and follow up on missing details
• Create and send invoices through QuickBooks
• Communicate with production and update order status
• Manage email and online order systems
• Create technical videos showcasing products, manufacturing processes, and instructional content
• Edit and post content across company social media channels (Facebook, Instagram, YouTube, etc.)
• Maintain organized files, customer records, and office systems
• Support management with administrative tasks as needed

Required Skills & Qualifications

• Strong attention to detail — must retain information and follow instructions accurately
• Excellent memory and ability to learn technical product details (training provided)
• Ability to multitask without losing accuracy
• Experience with QuickBooks (or similar accounting software)
• Strong customer service, written communication, and phone skills
• Proficient with basic computer systems and online order entry
• Experience filming and editing technical or product-based videos
• Familiarity with social media platforms and content creation
• Reliable, organized, and able to work independently
• Manufacturing, automotive, or technical parts experience is a plus

Job Type: Full-time

Pay: $21.00 - $27.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person