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Denver Recovery Group is seeking an experienced and compassionate Office & Administrative Services Manager to support multi-site clinic operations. This role requires strong organizational skills, sound judgment, and the ability to work sensitively with a substance use treatment population in a multicultural environment. The ideal candidate demonstrates a customer-service orientation, maintains confidentiality, and effectively manages administrative staff and complex office operations across multiple clinics.
40 hours per week primarily Monday - Friday; some weekend duty maybe needed; salary range $50,000-$60,000 annually
Relate to a substance treatment population in a sensitive, respectful, and professional manner
Demonstrate readiness and effectiveness in a multicultural work environment
Identify, address, and resolve obstacles in a timely and professional manner
Use sound reasoning and judgment when addressing emotional or difficult client and employee situations
Participate in management meetings regarding organizational policies and strategic development
Maintain multi-office and clinic correspondence
Oversee Methasoft programming, coordinate updates, and address tasks through Methasoft Google Chat
Maintain strict confidentiality of sensitive patient and employee information
Track and distribute patient refunds accurately and timely
Ensure annual fire inspections are completed at all clinics
Assist with technology oversight at each clinic
Ensure a safe work environment and confirm all required safety drills are completed at each clinic
Oversee administrative staff scheduling and daily operations
Assist with administrative staff training follow-up and ongoing oversight
Participate in administrative staff performance reviews
Conduct regular administrative meetings and provide feedback as requested by Clinic Leads, Coordinators, or Directors
Maintain office equipment and assist with scheduling repairs, reporting needs and timelines to the Operations/Facilities Manager
Stay current with industry standards through continuing education, workshops, and ongoing learning related to office management best practices
Perform other duties as assigned
Occasionally involves light physical work, including exerting up to 10–20 pounds of force and/or a negligible amount of force to move objects
Prior experience in office management, healthcare administration, or a related field
Experience supervising and supporting administrative staff
Strong organizational, communication, and problem-solving skills
Ability to maintain confidentiality and professionalism at all times
Willingness and ability to travel statewide
Comfort working in a fast-paced, multi-site clinical environment
Experience working in substance use treatment, behavioral health, or healthcare settings
Familiarity with Methasoft or similar electronic health record systems
40 hrs/week
Own vehicle required
Bachelor Degree in administration/ management or minimum of three years office and personel management experience required - in Healthcare preferred
Benefits
Accrued Sick
Medical, Vision and Dental
11 Paid Holidays
401K
The above statements are intended to describe the general nature and level of work being performed by team members assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of team members so classified. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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