Office Manager

Position Title: Office Manager

Position Overview:

The Office Manager will report to the CEO and oversee daily administrative operations, ensuring the workplace runs efficiently by managing staff, coordinating procedures, and maintaining vendor relationships. Key responsibilities will include managing office budgets, supplies, and equipment, purchasing of specific office and project specific needs while supporting HR functions like onboarding, scheduling, and implementing office policies. The Office Manager will work to ensure other employees have what they need to succeed.

Core Responsibilities

• Administrative Operations: organizing all contracts, agreements and company documentation; updating employee records; Managing day-to-day operations, including managing mail, answering phones, and maintaining files.
• Vendor & Facility Management: Overseeing office, equipment, and maintenance; negotiating contracts with vendors and service providers.
• Financial Administration: Handling office budgets, expense tracking, certain purchasing taks, and work with consultants for AP and AR and invoice processing
• Staff Support: Assisting with employee onboarding, training, and maintaining personnel records.

· Regularly updating employee health and

· Planning company events, such as retreats and holiday parties

• Office Culture & Safety: Organizing events, team-building activities, and ensuring compliance with safety policies.

Key Performance Indicators

• Office efficiency and organization.
• Budget adherence, receivables kept current
• Employee satisfaction and productivity.

Education

· Bachelor’s degree with MBA or equivalent [SS1]

Experience

• Relevant experience in a small, high growth business
• Experience: Previous experience in office administration or as an office assistant.
• Skills: Exceptional organizational, multitasking, and leadership skills.
• Communication: Strong verbal and written communication for liaising with staff and external partners.
• Technology: Proficiency in Microsoft Office Suite, scheduling tools, and CRM systems.

Competencies & Personal Attributes

· Leadership – Ability to lead people and get results through others.

· Interpersonal – Superior interpersonal communication and management skills.

· Problem Solving –Fluency in synthesizing large amounts of complex information into a coherent communication or solution based plan.

· Entrepreneurial - Ability to work rapidly both independently and as part of a team in a dynamic environment.

· Customer Service – Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for services and assistance.

· Planning/organizing – Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.

· Oral communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification when needed; demonstrates group presentation skills; fluent in written and spoken English.

· Dependability – Follows through on requests and instructions; responds to management direction; keeps commitments.

· Initiative – Takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

· Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others attention.

· Quality Orientation – Strong attention to detail; driven by exceeding quality standards.

[SS1]I think BA is fine

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Boston, MA 02116