Office Manager

Luxury Remodeling & Cabinetry Dealer

Position Summary

We are seeking a highly organized, professional, and detail-oriented Office Manager to oversee the daily administrative operations of a luxury remodeling and cabinetry dealer. This role is responsible for ensuring smooth office functionality, supporting the sales and design teams, coordinating client communications, assisting with project administration, and maintaining a polished client experience from initial inquiry through project completion.

The ideal candidate will possess strong communication skills, multitasking abilities, customer service experience, and the ability to manage fast-paced workflows within the residential remodeling and design industry.

Key ResponsibilitiesAdministrative & Office Management

• Manage daily office operations, scheduling, and administrative procedures
• Answer incoming calls, emails, and client inquiries professionally and promptly
• Maintain organized digital and physical filing systems for projects, contracts, selections, and invoices
• Coordinate office supplies, vendor accounts, and general office organization
• Assist ownership and management with operational support and reporting

Client Relations

• Provide exceptional customer service to homeowners, builders, designers, and vendors
• Schedule consultations, showroom appointments, and project meetings
• Maintain consistent communication with clients regarding project timelines, selections, and updates
• Ensure a high-end client experience aligned with company standards and brand image

Project & Sales Support

• Support designers and sales staff with proposals, contracts, purchase orders, and project documentation
• Track project schedules, material deliveries, and installation timelines
• Assist with cabinetry orders, change orders, and vendor coordination
• Help maintain CRM systems, lead tracking, and project status updates
• Coordinate permits, subcontractor documentation, and warranty information when needed

Financial & Operational Duties

• Assist with invoicing, collections, vendor payments, and job costing documentation
• Track deposits, progress payments, and project-related expenses
• Collecting and Updating Subcontractor COI's, W-9's and Agreements.
• Maintain accurate records and assist with bookkeeping coordination
• Support payroll processing and employee onboarding documentation as needed

Marketing & Office Coordination

• Help maintain office presentation and organization
• Assist with social media updates, client follow-ups, and marketing coordination
• Support company events, vendor meetings, and promotional initiatives

Qualifications

• Previous office management or administrative experience required
• Experience in remodeling, construction, interior design, cabinetry, or home services industry preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Professional appearance and customer-focused attitude
• Proficiency in Microsoft Office, Google Workspace, CRM systems, and scheduling software
• Ability to manage multiple projects and deadlines simultaneously
• Experience with QuickBooks, HouzzPro, Buildertrend, JobTread, or similar construction management software is a plus

Desired Skills

• Strong attention to detail
• Problem-solving and decision-making abilities
• Ability to work independently and as part of a team
• Time management and prioritization skills
• High level of professionalism and confidentiality
• Experience working in a luxury client environment preferred

Compensation & Benefits

• Competitive hourly salary based on experience
• Performance bonus opportunities
• Potential for Full-Time Employment if desired
• Growth opportunities within the company
• Positive and professional work environment

Work Environment

This position is primarily office and home based within a fast-paced luxury remodeling and cabinetry company. The role requires regular interaction with clients, vendors, subcontractors, and internal team members while maintaining a polished and organized atmosphere.

Pay: $24.90 - $29.99 per hour

Benefits:

• Flexible schedule

Experience:

• Office Manager: 1 year (Preferred)

Language:

• English and/or Spanish (Preferred)

Work Location: Hybrid remote in Peachtree Corners, GA 30092