Office Manager / Billing Specialist

Office Manager / Billing Specialist
Full-Time | Louisville, KY

Build Your Career with a Growing Industry Leader

ILS Relocation is a fast-growing, veteran-owned relocation and logistics company committed to delivering exceptional service while building a culture of accountability, professionalism, and continuous improvement.

We're seeking a highly organized and detail-oriented Office Manager / Billing Specialist who wants more than just a job. This is an opportunity to become a key contributor within a growing company that values initiative, accuracy, and long-term career development.

If you enjoy solving problems, managing multiple priorities, and taking ownership of your work, we'd like to meet you.

What You'll Do

This role combines office administration with billing and accounting responsibilities, making it ideal for someone who enjoys both operational and financial functions.

Office Administration

• Serve as the first point of contact for visitors, customers, and vendors
• Answer and direct incoming calls professionally and efficiently
• Maintain organized electronic and physical filing systems
• Manage scanning, copying, document preparation, and correspondence
• Perform accurate data entry and record maintenance
• Support daily office operations and administrative projects
• Ensure compliance with company policies and procedures

Billing & Accounting

• Generate and process invoices accurately using QuickBooks
• Review contracts and identify all billable services and charges
• Conduct revenue audits to ensure billing accuracy
• Apply payments and reconcile customer accounts
• Monitor accounts receivable and assist with collections efforts
• Research and resolve billing discrepancies
• Prepare invoice packages and supporting documentation
• Maintain customer account records and billing databases
• Assist with internal audits and financial reporting
• Analyze billing trends and identify opportunities to improve revenue capture and operational efficiency

What We're Looking For

• Minimum 2 years of billing, accounting, bookkeeping, or related experience
• Associate's or Bachelor's degree in Accounting, Business, Finance, or a related field preferred
• Strong working knowledge of QuickBooks and Microsoft Office Suite
• Understanding of accounting principles and financial processes
• Excellent organizational and time-management skills
• Strong attention to detail and accuracy
• Effective written and verbal communication skills
• Ability to work independently while contributing to a team environment
• Strong problem-solving and analytical abilities

Preferred Experience

• Household goods or relocation industry billing
• Transportation or logistics billing
• Revenue auditing and accounts receivable management

Why Join ILS Relocation?

• Competitive pay based on experience
• Career advancement opportunities within a growing organization
• Stable, year-round employment
• Veteran-owned company with strong leadership and values
• Collaborative and supportive work environment
• Opportunity to make a meaningful impact on company growth and success

The Right Candidate

You're dependable, professional, and motivated to grow. You take pride in producing accurate work, enjoy keeping operations organized, and aren't afraid to take ownership of responsibilities. Most importantly, you're looking for a long-term opportunity with a company that recognizes and rewards performance.

If you're ready to grow your career with a company that is growing rapidly, apply today.

ILS Relocation is an Equal Opportunity Employer.

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Tuition reimbursement

Application Question(s):

• This position is fully onsite and is not eligible for remote work. Are you able and willing to work onsite as required?

Ability to Commute:

• Louisville, KY 40229 (Required)

Work Location: In person