We are seeking a highly organized and proactive Office Manager to oversee end-to-end facility operations and corporate travel management. The role is responsible for ensuring a safe, well-maintained, and efficient workplace, while also managing seamless business travel arrangements for employees. This position requires strong coordination, vendor management, communication, and problem-solving skills, along with the ability to operate in a fast-paced, service-oriented environment.
Key Responsibilities
Facility Operations & Administration
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Oversee day-to-day facility operations, ensuring smooth functioning of essential services including housekeeping, security, cafeteria, and office administration.
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Manage office supplies, inventory, seating allocation, and general workplace requirements.
Maintenance & Infrastructure Management
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Coordinate, schedule, and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.).
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Develop and implement preventive maintenance plans to minimize downtime and service interruptions.
Vendor & Contract Management
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Manage relationships with external service providers including housekeeping, security, maintenance, pest control, and other facility-related vendors.
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Oversee service-level adherence, contract renewals, negotiations, and performance evaluation.
Health, Safety & Compliance
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Ensure the facility complies with all health, safety, regulatory, and environmental standards.
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Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills.
Space & Workplace Management
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Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, expansion, or relocation projects in collaboration with relevant teams.
Budgeting & Cost Management
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Prepare, monitor, and manage facility operating budgets, ensuring cost-effectiveness without compromising service quality.
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Identify opportunities for cost savings and efficiency improvements.
Reporting & Stakeholder Communication
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Prepare facility performance reports, issue logs, maintenance schedules, and vendor performance updates.
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Act as the key liaison between internal stakeholders, leadership teams, and vendors for all facility-related matters.
Travel Management Responsibilities
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Plan and coordinate end-to-end business travel arrangements including flights, accommodation, ground transport, visas, and other required services.
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Ensure full compliance with company travel policies, cost guidelines, and regulatory requirements.
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Maintain strong awareness of travel industry trends, route options, travel advisories, and vendor platforms to ensure best travel experience.
Skills & Competencies
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Strong communication, negotiation, and stakeholder management skills.
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Proven ability in customer service, problem-solving, and crisis management.
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High attention to detail, strong organizational and multitasking capabilities.
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Proficiency in travel booking platforms, vendor management tools, and MS Office Suite (Excel, PowerPoint, Word).
Key Requirements
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Bachelor’s degree in Business Administration, Facilities/Operations Management, Hospitality, or equivalent field (preferred).
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4-8 years of experience in facility management, office administration, or corporate travel coordination, ideally in a corporate or multinational organization.
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Hands-on experience in vendor management, asset management, preventive maintenance planning, and workplace administration.
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Experience coordinating domestic and international travel bookings, visas, and logistics using travel platforms and vendor partners.
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Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with travel booking tools and facility management systems.
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Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices.
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Strong communication, interpersonal, and stakeholder-management skills.
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Excellent attention to detail, planning, coordination, and follow-through.
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Problem-solving ability with a customer-service mindset.
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Ability to multitask, prioritize, and work efficiently under pressure.
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Negotiation skills with vendors and service providers.
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High ownership, reliability, and discretion.
Skills: vendor management,travel,communication,operations,facility management (fm),maintenance