Office Manager / Executive Assistant

1. Accounting and Financial Monitoring (Account Tracking)

* Cash Flow Management: Tracking and accurately recording all daily revenues and expenditures.

* Invoicing and Collections: Preparing client invoices and diligently following up on outstanding payments and due dates.

* Supplier Management: Monitoring invoices for raw materials (wood, accessories) and services, ensuring timely payment to suppliers.

* Payroll: Preparing payroll sheets and maintaining records of employee and laborer attendance and departures.

2. Administrative and HR Management (Employee Monitoring)

* Office Organization: Overseeing the organization of files, documents, and general office correspondence.

* Employee Records: Maintaining and organizing employee records (contracts, leave, insurance).

* Internal Coordination: Ensuring seamless coordination between the Design team, Maintenance crew, and Manufacturing workshop to guarantee timely project delivery.

* Inventory Oversight: Assisting in monitoring inventory levels of raw materials ready for manufacturing.

3. Customer Service and Project Management (Customer Follow-up)

* Point of Contact: Serving as the main contact point between clients and the technical/manufacturing teams.

* Project Status: Following up on the progress of current projects (design, maintenance, kitchens/cabinets) and updating clients regularly.

* Handling Inquiries: Receiving and efficiently resolving customer inquiries and complaints with professionalism.

* Documentation: Preparing quotes, initial contracts, securing client signatures, and maintaining organized records.

4. Marketing and Sales Development (Communicating and Searching for New Clients)

* Lead Response: Responding to all incoming inquiries via phone, email, or social media promptly.

* New Client Generation: Actively searching for new business opportunities and potential clients (individuals, real estate developers, or maintenance companies).

* Presentations: Preparing and presenting company portfolios and proposals to prospective clients.

* Relationship Building: Building strong, lasting relationships with current clients to ensure repeat business and secure referrals.

| Organization and Time Management | To handle simultaneous accounting, administrative, and client-facing tasks effectively. |

| Excellent Communication Skills | For clear and professional interaction with clients, staff, and suppliers. |

| Basic Accounting Knowledge | To manage invoices, payments, and tracking of accounts payable/receivable. |

| Proficiency in MS Office | (Word, Excel) necessary for reporting, invoicing, and data tracking. |

| Problem-Solving Ability | To effectively address customer complaints and logistics challenges within projects. |

| Customer Service Focus | To ensure client satisfaction and build a strong reputation for the company. |

Job Type: Full-time

Pay: From AED2,200.00 per month