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Office Manager – GCM
Role: Office Manager - GCM
Location: Abu Dhabi, UAE
Role Purpose:
To provide high-quality executive, administrative, and coordination support to the Group Credit leadership team, ensuring effective management of processes, committee coordination, follow-ups, and day-to-day operations of the function.
Key accountabilities of the role:
1. Executive & Administrative Support:
Provide comprehensive secretarial and administrative support to the GCCO, including managing correspondence, emails, calendars, and travel arrangements.
Prepare, review, and format presentations, memos, reports, and official communications.
Screen calls and manage internal and external communications on behalf of the GCCO.
Maintain organized filing systems (electronic and physical) ensuring confidentiality and easy retrieval.
2. Committee Management:
Coordinate all aspects of Group Credit committees (e.g., MCC, BCIC, Credit forums), including scheduling, agenda preparation, circulation of materials, and minute-taking.
Ensure timely follow-up on action items and maintain trackers for committee decisions and pending items.
Support governance processes by ensuring adherence to internal policies and regulatory expectations.
3. Stakeholder Coordination & Follow-ups:
Act as a central coordination point between Group Credit, Business Units, and other Group Functions.
Proactively follow up with business heads and stakeholders on key deliverables, regulatory requests, and management actions.
Support GCCO direct reports in administrative tasks and cross-functional coordination.
Maintain and regularly update the Group Credit “book of work” tracker, ensuring visibility of key initiatives, timelines, and ownership.
4. Operational & Administrative Coordination:
Process invoices, and procurement-related documentation in line with bank policies.
Coordinate departmental administrative activities and liaise with support functions (HR, IT, Finance etc).
Support onboarding of new team members and maintain team-related documentation.
5. Team & Capability Support:
Assist in coordinating training sessions, workshops, and team engagement initiatives.
Build and maintain strong working relationships across all levels of the organization.
Ensure discretion, professionalism, and confidentiality always.
Undertake additional responsibilities as required, commensurate with the role.
Specialist skills / technical knowledge required for this role:
Computer proficiency.
Excellent organizational skills.
Good interpersonal and communication skills
Previous experience required (if any):
At least 8-10 years of experience in managing office of the C suite staff
Banking experience will be preferred
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