Office Manager / Patient Care Coordinator

Chiropractic/Physical Therapy Office Manager / Patient Care Coordinator

Chicago Spine & Stability is hiring a highly organized, personable, and detail-oriented Office Manager / Patient Care Coordinator for a predominantly patient-facing role in our fast-paced, multidisciplinary practice.

This position is ideal for someone who thrives in a busy healthcare environment, enjoys multitasking, and is confident balancing patient interactions, scheduling, insurance verification, and provider support while delivering an exceptional patient experience.

About Us:

Chicago Spine & Stability is a growing multidisciplinary clinic offering chiropractic care, physical therapy, pelvic floor therapy, massage therapy, acupuncture, and wellness services. We pride ourselves on providing exceptional patient care in a collaborative, team-oriented environment.

Responsibilities

• Greet patients and provide an exceptional front desk experience
• Answer phones and assist patients with scheduling and questions
• Check patients in and out efficiently and accurately
• Verify insurance benefits and eligibility (required experience)
• Explain patient financial responsibility when appropriate
• Manage provider schedules and appointment flow
• Maintain accurate patient records and documentation
• Assist providers and support smooth day-to-day clinic operations
• Help maintain a welcoming, organized, and professional office environment

Required Qualifications

Please only apply if you meet the required qualifications below:

• Previous experience in a chiropractic, physical therapy, or medical office
• REQUIRED: Prior hands-on experience with insurance verification and eligibility
• Knowledge of common CPT coding and medical insurance terminology
• Strong multitasking and organizational skills
• Excellent communication and customer service skills
• Friendly, personable, and professional demeanor
• Comfortable working in a fast-paced environment
• Strong computer and administrative skills
• Ability to work well in a collaborative team setting

The Ideal Candidate

You are someone who:

• Is warm, friendly, and confident interacting with patients
• Can multitask without losing attention to detail
• Takes initiative and problem-solves independently
• Works efficiently in a busy office environment
• Is dependable, organized, and team-oriented
• Genuinely enjoys helping people and creating a positive patient experience

Why Join Chicago Spine & Stability?

• Collaborative and supportive team environment
• Opportunity for growth within a thriving multidisciplinary practice
• Meaningful work helping patients feel better and improve their quality of life
• Positive, energetic workplace where no two days are the same

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person