Office Manager (Salon Operations & Growth)

About Us
Bond Hair Bar is a high-end hair extension and hair replacement studio specializing in luxury client experiences and transformative results. We serve a discerning clientele and are focused on scaling a strong, service-driven brand with excellence in every detail. Learn more at www.bondhairbar.com.

We are a start up so we are only open for business Wednesday through Friday's for clients. The owner also works by appt only on other days for consultations only.

The Opportunity
We are looking for a highly organized, proactive Office Manager who thrives in a fast-paced, high-standard environment. This role is critical to our growth—you will take ownership of daily operations, staff coordination, and client experience, while removing operational burdens from the owner.

This is not just an admin role—you will be a key driver in helping us scale.

Key Responsibilities

Team & Staff Management

• Support hiring, recruiting, and onboarding of new team members
• Help manage staff schedules, performance, and accountability
• Assist in building a strong, reliable team culture

Client Experience & Retention

• Ensure every client receives a seamless, high-touch experience
• Manage follow-ups, rebooking, and client communication
• Implement systems to generate consistent 5-star reviews

Operations & Inventory

• Oversee front desk operations and daily workflow
• Manage salon inventory, ordering supplies, and vendor coordination
• Ensure the salon is always fully stocked and operating efficiently

Growth & Organization

• Take tasks off the owner’s plate and improve systems
• Track key metrics (appointments, retention, reviews, revenue support)
• Identify inefficiencies and implement better processes

What We’re Looking For

• Experience in office management, salon/spa management, or similar role
• Strong organizational and leadership skills
• Excellent communication and client service mindset
• Experience with scheduling systems, CRM tools, or booking platforms
• Ability to multitask and stay calm under pressure
• Growth-minded with a problem-solving attitude

Job Type: Part-time

Pay: $26.50 - $35.00 per hour

Work Location: In person