Office Operation Support - Seasonal

Is this you?

• Highly motivated with minimal or no work experience
• Looking to obtain office skills in a call center environment
• People-focused
• Helpful & service-oriented by nature
• Highly precise with strong attention to detail
• Friendly, factual & professional in communication
• Works collaboratively with others to achieve a common goal

The focus of this job is providing administrative support and completing necessary tasks for the effective and efficient operations of Joshua’s Pest Control's Outside Sales department. The position is seasonal through October 2026.
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Our Mission: We improve the quality of life for our customers, team & community!

Joshua's Pest Control is quickly establishing a reputation as the number one Pest Control Provider for homes and businesses in San Diego and we are excited to find the right people to join our team!

We want to hear from you and how you can help accomplish our mission!
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Duties & Responsibilities:

• Be a brand ambassador and provide excellent customer service
• Provide administrative support to the Outside Sales Team.
• Follow pre-determined scripts to ensure customers understand their service agreements and the services being provided.
• Update billing information and manage customer data.
• Schedule appointments and manage service routes.
• Ensure new customer accounts are serviced by resolving issues and concerns including, but not limited to: service agreement disputes, pricing disputes, service concerns, among other customer concerns.
• Make notes for all customer/non-customer interactions.
• Relay positive & negative feedback to management.
• Provide general administrative support as requested by management.
• Maintain a clean and orderly workstation
• Pass all phone observations and evaluations
• Be Punctual & Reliable
• Report to the office in-person daily

QUALIFICATIONS & REQUIREMENTS:
Entry-Level Position, no experience necessary.
High school diploma, GED, or equivalent.
Comfortable navigating Google Workspace Applications (Gmail, Google Sheets, Google Calendar, etc).
Bilingual English/Spanish Strongly Preferred

Other skills required:
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Ability to manage sensitive and confidential situations with tact, professionalism.
Excellent organizational skills and attention to detail.

What Joshua’s Can Do For You:
Full Time, Seasonal through October 2026
Hourly Wage Range: $18.00 - $19.00
Shift Ranges
Monday-Friday
Tuesday-Saturday
Shift Times Ranging: 7am-9pm

Benefits:
Health, Vision & Dental Benefits (after 90 day probationary period)

Note: Please do not call or visit our office without a scheduled appointment. We're reserving our lines for our amazing customers!

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person