Office Operations and HR Leader: HVAC / Air Conditioning Company Size: Mid-Size established.

As our family-owned HVAC company continues to grow in both residential and commercial work, we’re looking for an HVAC and ServiceTitan knowledgeable Office Operations Leader who’s ready to jump in and make things happen. This is a hands-on role for a true go-getter—someone who enjoys tackling projects, supporting every department, and helping to keep the wheels turning behind the scenes. You’ll work side-by-side with ownership and the team, helping turn ideas into action and backing up everyone from the office to the field.

Job Title: Office Operations and HR Leader

Industry: HVAC / Air Conditioning
Company Size: Mid-size, established company

Position Overview

We are seeking an experienced and highly organized Office Operations Leaders with a strong HVAC background, including Service Titan expertise and HR experience to help lead and support the overall operations of our growing air conditioning company. This role is critical to keeping the business running smoothly, financially stable, and well-coordinated across departments.

Key Responsibilities

• Oversee daily operations of the Dispatch Department, collaborating closely with the Field and Construction Managers to effectively allocate personnel and resources while improving operational efficiency and customer satisfaction
• Utilize expert-level Service Titan knowledge to process invoices and payments, run reports and assist with updates and improvements within the system.
• Assist with hiring of technicians and administrative staff.
• Process bi-weekly payroll, maintain personnel records and insurance benefits.
• Minimum of 5+ years of experience with HVAC and Office leadership.
• Proven proficiency of ServiceTitan, with daily hands-on operational use.
• Strong multitasking and organizational skills with the ability to prioritize in a fast-paced environment
• Oversee permits.
• Excellent communication (verbal and written) and problem-solving skills
• Self-motivated, detail-oriented, and results-driven.

What We Offer

 Competitive salary based on experience

 Health insurance

 401(k) with company matching

 Stable, long-term position with growth potential

 Opportunity to play a key role in shaping operations and company success

Pay: $28.00 - $31.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Experience:

• Service Titan: 4 years (Required)

Work Location: In person