Office & Operations Manager / Estimator

Company Overview
Jams Security specializes in providing comprehensive security solutions, including 24-hour locksmith services and advanced security systems. Our mission is to deliver high-tech, reliable security support that safeguards homes and businesses alike, ensuring peace of mind for our clients. Job Overview
We are seeking a dynamic and detail-oriented Office & Operations Manager / Estimator to join our team. This vital role combines office management, administrative oversight, and project estimation responsibilities, ensuring smooth daily operations while supporting sales and client engagement. The ideal candidate will be proactive, organized, and possess excellent communication skills to thrive in a fast-paced security services environment. Responsibilities

• Oversee daily office operations, including clerical tasks, filing, front desk management, and multi-line phone systems.
• Manage schedule coordination for appointments, service calls, and vendor visits to optimize workflow.
• Supervise administrative staff and coordinate training & development initiatives to enhance team performance.
• Prepare accurate project estimates by assessing client needs, reviewing specifications, and collaborating with sales teams.
• Handle vendor management by sourcing supplies, negotiating contracts, and maintaining strong supplier relationships.
• Maintain bookkeeping records using QuickBooks or similar accounting software; oversee payroll processing and human resources functions.
• Support event planning activities for company promotions or client engagements as needed. Skills
• Proven experience in office management, administrative support, or clerical roles within a professional setting.
• Strong organizational skills with the ability to manage multiple schedules and priorities effectively.
• Excellent communication skills—both verbal and written—with professional phone etiquette.
• Experience with QuickBooks or comparable bookkeeping software; familiarity with payroll processing.
• Knowledge of vendor management practices and contract negotiations.
• Supervising experience in team management or office staff oversight.
• Background in human resources functions such as training & development and employee onboarding.
• Ability to handle front desk responsibilities including multi-line phone systems and calendar management.
• Experience in event planning or coordinating special projects is a plus.
• Familiarity with medical office management or security industry operations is advantageous but not required. Join us to be part of a dedicated team committed to delivering top-tier security solutions while fostering your professional growth!

Pay: $54,772.79 - $90,000.00 per year

Work Location: Hybrid remote in Woodhaven, NY 11421