OFFICE SERVICES CLERK

POSITION SUMMARY

Under direct supervision from department management, the Office Services employee is responsible for but not limited to, keeping the kitchens and printer areas clean and stocked with supplies, sorting mail, doing cart round mail deliveries, setting up conference rooms, and delivering lunches to attorneys,

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Primary Duties

• Keep kitchens clean and stocked, including cleaning microwaves, stoves, coke dispensers, coffee dispensers, cabinets, tables and floors
• Empty dishwashers and disperse clean tableware to the proper conference room or kitchen
• Maintain fresh coffee in all kitchens
• Daily replenishing of small water bottles in reception area
• Collect dirty dishes left in offices and/or anyplace they were put down after use and load them in into dishwashers
• Keep all conference rooms cleaned and stocked. This includes keeping tabletops, chairs, cabinets and floors clean
• Set up for luncheons and clean up afterward
• Pick up and deliver lunches
• End of day cleanup of kitchens by cleaning out the coffee makers and tea brewer and making sure they are clean and ready, along with the rest of the kitchen, for the next day
• Check all conference rooms at end of day, making sure they are all clean and ready for the next day

Secondary Duties

• Participate in cart round internal mail deliveries
• During cart rounds, individuals are responsible for the floor round(s) assigned to them each day, delivering material to and from offices
• Assist with miscellaneous requests regarding office supplies, equipment, furniture, assembly or installation by staff and attorneys
• Assist with office moves and set up
• Assist with restocking of the firm’s supply area
• Interoffice deliveries
• Answer Office Services phone line for requests
• Sort mail received daily
• Send faxes
• Prepare outgoing mail
• Run downtown and car errands

Supervisory Responsibilities:

This job has no supervisory responsibilities.

POSITION QUALIFICATIONS

Competency Statement(s)

• Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
• Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
• Interpersonal Skills - Has good listening skills, builds strong relationships, is flexible/open-minded, negotiates effectively, solicits performance feedback, and handles constructive criticism.
• Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, handles information flow.
• Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.

SKILLS & ABILITIES

Education: A High School diploma is required.

Experience: Minimum of 1-year relevant experience in related fields, customer service or an administrative setting is required, and 2+ years in relevant experience in related fields, customer service or an administrative setting is preferred.

Computer Skills: Windows, Outlook

Certificates & Licenses: Valid Driver’s License

Other Requirements: Excellent attention to detail and strong organizational and time management skills. Ability to communicate effectively and verbally with co-workers and maintain a high degree of confidentiality. Excellent customer service skills.

WORK ENVIRONMENT

Work environment is in a professional office setting. This work is physical in nature and requires the following physical activities:

• Ability to work for long periods of time on your feet
• Frequent lifting, carrying, pushing (up to 35 pounds of paper supplies, mail delivery cart, equipment, or furniture)
• Frequent standing, bending, squatting, reaching, climbing, kneeling, stooping and walking
• Daily physical movement (pickups, deliveries, etc.)