Office Support & Hospitality Coordinator

Job Summary:
We are seeking a professional and service-oriented Office Support & Hospitality Coordinator to join our team. The ideal candidate should have a background in hospitality, customer service, guest relations, front office operations, or a similar field. This role is responsible for ensuring exceptional guest experiences, managing reception activities, coordinating office operations, and providing administrative support to maintain a welcoming and efficient workplace.

Key Responsibilities:

Guest Hospitality & Client Relations

• Welcome and assist guests, visitors, clients, and business partners with professionalism and courtesy.
• Ensure a positive and memorable experience for all visitors by maintaining high hospitality standards.
• Arrange refreshments and hospitality services during meetings and official visits.
• Maintain reception, waiting, and meeting areas in a clean, organized, and presentable condition.
• Address guest inquiries and coordinate with relevant departments to ensure timely assistance.

Reception & Front Desk Operations

• Serve as the first point of contact for visitors and incoming communications.
• Manage telephone calls, emails, and visitor inquiries professionally.
• Maintain visitor records and reception logs.
• Handle incoming and outgoing correspondence, courier services, and office communications.

Office Team Coordination

• Coordinate with various departments to ensure smooth office operations.
• Assist in scheduling meetings, appointments, and internal events.
• Support communication and coordination between management and staff.
• Facilitate office activities and ensure operational efficiency.

Administrative Support

• Provide administrative assistance to management and office teams.
• Maintain office records, documentation, and filing systems.
• Assist with data entry, reports, and routine administrative tasks.
• Monitor office supplies and coordinate procurement requirements.
• Support day-to-day office administration and other assigned duties.

Preferred Qualifications & Experience

• Bachelor's degree or equivalent qualification.
• Previous experience in Hospitality, Hotel Management, Guest Relations, Front Office Operations, Customer Service, Aviation, Travel & Tourism, or a related field will be preferred.
• Excellent communication and interpersonal skills.
• Strong customer-service mindset and professional appearance.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.

Key Competencies

• Hospitality & Guest Service Excellence
• Customer Relationship Management
• Communication & Coordination Skills
• Professional Etiquette & Presentation
• Administrative & Organizational Skills
• Teamwork and Problem-Solving Ability

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person