Office/Operations Manager

Overview
We are seeking a dynamic and highly organized Office/Operations Manager to lead and streamline our daily administrative and operational functions. This pivotal role involves overseeing office management, supervising staff, managing vendor relationships, and ensuring efficient workflow across departments. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional communication skills, and possess a proactive approach to problem-solving. Join us to help create a productive, welcoming workspace that supports our team’s success and growth.

Duties

• Oversee daily office operations, including front desk management, multi-line phone systems, and calendar scheduling to ensure smooth day-to-day functioning.
• Supervise administrative staff, providing training, development opportunities, and performance feedback to foster a motivated team.
• Manage vendor relationships for office supplies, equipment maintenance, and service contracts to optimize costs and service quality.
• Coordinate event planning for meetings, company gatherings, and community outreach initiatives that promote team engagement.
• Handle bookkeeping tasks such as invoicing, expense tracking, and basic payroll processing using QuickBooks or similar accounting software.
• Maintain accurate filing systems, medical office records (if applicable), and ensure compliance with organizational policies.
• Support human resources functions including onboarding new employees, managing employee records, and assisting with payroll administration.
• Oversee budgeting activities related to office supplies, events, and operational expenses to stay within financial targets.
• Implement efficient schedule management practices for executives and teams to maximize productivity.
• Ensure excellent communication across departments through clear email correspondence, phone etiquette, and organizational updates.

Qualifications

• Proven experience in office management or administrative roles with supervisory responsibilities.
• Strong proficiency in QuickBooks for bookkeeping and payroll tasks.
• Demonstrated skills in event planning, vendor management, and budget oversight.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Effective communication skills—both verbal and written—to facilitate team collaboration.
• Experience with human resources functions such as onboarding, training & development, and employee recordkeeping.
• Familiarity with medical office management or healthcare environments is a plus but not required.
• Proficiency in using multi-line phone systems, calendar management tools, and filing systems.
• Ability to lead teams confidently while maintaining professional front desk operations and phone etiquette. Join us as an Office/Operations Manager to drive operational excellence while fostering a positive work environment! Your leadership will empower our team to achieve their best every day through organized processes and exceptional support.

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Work Location: Hybrid remote in 703B Main st,Waltham, MA 02451