OKU Bodrum- Front of House Manager

Description:

At OKU, we are committed to sourcing the best of local and international talent to cultivate our reputation for excellence, and we are currently looking for a talented and experienced Front of House Manager to join our team for our new hotel in Bodrum, Turkey.

This role is an exciting opportunity to join the popular and growing hotel & lifestyle brand at a pivotal phase in its growth. With your talent, you will ensure that the hotel facilities are in an impeccable environment and in perfect working order, making OKU Bodrum a destination where luxury and sustainability guarantee, in addition to efficient operation, an unforgettable experience for our guests.

Working from OKU’s newest luxurious location opening in May 2026 in Bodrum, Turkey, the hotel is set to be one of the destination’s – and the brand’s - most coveted properties. This handson role invites the candidate to become part of an award-winning brand. Our vibrant and diverse team is committed to success and upholds a fun collaborative environment. We encourage initiative, leadership, and excellence by fostering talent and offering substantial growth opportunities within the company.

ABOUT OKU

‘OKU’ is derived from the Japanese spiritual and architectural concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully curated, laidback luxury hotels, created for the modern traveler. Meticulously designed sanctuaries are conceived with barefoot luxury, local connections and slow living at heart.

OKU Hotels is headquartered in London, with current properties operating in Ibiza and Kos, and a confirmed pipeline of hotels set to open in Turkey and. OKU is targeting to own and/or operate a collection of over ten exquisite properties in new and captivating destinations worldwide, over the next five years.

RESPONSIBILITIES OF THE ROLE

• Plan and oversee the daily operations of reception, guest experience, night auditing, and telephone services.
• Ensure efficient and seamless guest check-in and check-out processes.
• Optimize hotel occupancy rates and manage room sales.
• Provide excellent service by addressing guest needs and offering tailored solutions.
• Recruit, train, motivate, and manage front office staff.
• Ensure compliance with hotel policies and procedures.
• Prepare daily operational reports and present them to senior management.
• Manage the front office budget and optimize costs.
• Develop revenue management and booking strategies.

CANDIDATE REQUIREMENTS

• Passionate about hospitality and enthusiastic about Laidback Luxury, with a desire to represent the OKU philosophy in your professional environment.
• Strong problem-solving and analytical thinking and excellent organizational and time management skills.
• Three (3) to five (5) years of experience in the related position ideally in luxury or lifestyle hotels.
• Native in Turkish language is a must.
• Fluency in English is required. Other languages are a plus.
• Previous Pre-Opening experience is a plus.

TECHNICAL AND BEHAVIORAL COMPETENCIES

• Proven leadership skills in a hotel/resort environment and empathy, exceptional communication, and attention to detail.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Continuously seek to improve/develop the performance of others and continuously strive to improve his/her own performance.
• Business Savvy, problem-solving, and attention to detail. Require knowledge of and the ability to operate computer equipment and software applications.
• Proficiency in reservation systems (PMS, Opera, etc.) and other hotel software.