On-Call Banquet Bartender/Barback

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, flatware, glassware, and decorations.

• Provide professional food and beverage service to Guests during banquet functions and events, ensuring timely, courteous, and engaging service.

• Take and deliver Guest food and beverage orders while maintaining attentive service and responding promptly to Guest needs or concerns.

• Assist Guests with menu and beverage selections, demonstrating knowledge of all menu items and beverage offerings.

• Receive payment for purchases, make changes, process credit card transactions, and operate from an issued cash bank in accordance with company policy when applicable.

• Assist with buffet and plated service as required, ensuring proper presentation, timing, and adherence to service standards.

• Maintain cleanliness and organization of banquet areas, beverage stations, and service equipment throughout events.

• Support the setup, breakdown, cleaning, resetting, and storage of banquet and bar supplies and equipment.

• Assist bartenders by preparing bar areas for service, including refilling ice bins, restocking liquor and supplies, replacing kegs, cutting garnishes, and clearing and washing glassware.

• Ensure bartenders have the necessary supplies to provide beverage service efficiently during events.

• Follow all food safety, sanitation, and workplace safety procedures in accordance with company standards and local health regulations.

• Ensure responsible service of alcohol and comply with all state, federal, and local liquor laws and regulations.

• Work cooperatively with multiple departments to monitor and control the sale and service of alcoholic beverages in assigned areas.

• Perform duties from various work locations throughout the casino and food and beverage outlets based on business needs.

• Demonstrate strong teamwork and communication skills while working in a fast-paced, high-volume environment and performing multiple tasks simultaneously.

• Support the Food and Beverage Department as needed based on business demands, including working relief shifts in other outlets when required.

• Maintain adherence to assigned schedules, including evenings, weekends, holidays, and shifts based on event demand.

• Follow all outlet policies, procedures, and service standards.

• Perform other duties as assigned.

Mandatory Requirements:

• Must be at least 21 years of age.

• Must possess a high school diploma, G.E.D., or equivalent.

• Must complete Food Handler or ServSafe certification and Responsible Alcohol Service certification or provide proof of current certification.

• Must possess a cooperative and friendly demeanor with strong guest service skills.

• Must be able to communicate effectively in English and follow directions.

• Must have the ability to learn and operate a point-of-sale (POS) system.

• Must be able to work in a fast-paced, high-volume environment and perform multiple tasks simultaneously.

• Must be dependable, punctual, and available for on-call shifts, including nights, weekends, and holidays.

• Must be able to pass a mandatory drug test.

• Must be able to obtain and maintain a valid gaming license.

• Must provide proof of eligibility to work in the United States.

• One year experience as a Food Server with experience in banquet service preferred.

Physical Demands:

• Regularly required to stand and walk for extended periods (up to 8 hours per shift).

• Must be physically able to perform all job requirements.

• Must be able to lift at least 50 pounds and occasionally more with assistance.

• Frequent bending, stooping, kneeling, and reaching above shoulder level.

• Ability to balance trays and carry service items safely.

• Assist with setting up and breaking down tables, chairs, and other event equipment as needed.

• Must be able to work in a fast-paced environment and remain attentive to guest needs.

Work Environment:

• Must be able to work in a non-smoke free environment.

• Exposure to variable temperatures depending on event location (indoor/outdoor).

• Must be able to work in a noisy environment.

• Must be able to work all shifts, weekends, holidays, and special events.