On-Call Janitor

Job Title: On-Call Janitor

Department: OPERATIONS

Reports To: Director of Operations

Job Type: non-exempt/hourly

Job Hours: On-call

Summary:

Since 1971, Raphael House has been at the forefront of providing homeless and low-income families in the San Francisco Bay Area the personalized family-centered solutions they need to build brighter futures. Raphael House is a 100% privately funded and community-supported organization. Our success rate is unmatched: more than 85% of all Raphael House families go on to achieve long-term housing and financial stability.

Our team is diverse, caring, and creative, Raphael House's staff are skilled thinkers and problem solvers, and they're always willing to roll up their sleeves to get the job done. Raphael House employees are inspired by the organization's mission both professionally and personally, and each is developed as a collaborative leader and crucial contributor to strengthening families in the community.

The On-Call Janitor is a key member of the Operations team and supports the cleanliness, safety, and overall condition of the building on an as-needed basis. This position is responsible for maintaining a clean, safe, and orderly environment throughout the facility, including common areas, bathrooms, kitchens, offices, meeting spaces, and exterior areas. The role may also assist with routine inspections, basic repairs, and preventative maintenance tasks when required.

Schedule: This is an on-call position. Hours are not guaranteed and will vary based on facility needs. Must be available for occasional evening, weekend, or holiday requests for urgent facility support. This role is not assigned to regular events or scheduled daily duties

Primary Responsibilities

• Respond to urgent or unplanned facility needs on an as-needed basis, including cleaning, sanitation, and basic maintenance tasks.
• Clean and sanitize offices, common areas, bathrooms, kitchens, hallways, stairwells, and windows as requested.
• Empty trash receptacles and ensure proper disposal procedures when called in.
• Restock essential household supplies (such as paper towels, toilet paper, and hand soap) when onsite.
• Monitor inventory of cleaning products and supplies during shifts and communicate needs to the supervisor.
• Report facility repairs, safety concerns, or maintenance issues promptly.
• Maintain vigilance for pests and alert the supervisor if pest control intervention is needed.
• Contribute to a positive, respectful, and team-oriented workplace that reflects Raphael House values, policies, and mission.
• Attend required trainings or meetings as scheduled by the Director of Operations.
• Perform other emergency or facility-related duties as assigned.

Required Skills:

• Must have previous experience in maintenance.
• Ability to uphold all Raphael House protocols and procedures.
• Ability to work effectively and respectfully with a diverse population.
• Ability to communicate effectively and respectfully with Raphael House community members: volunteers, the families served, fellow staff members, business representatives, and donors.
• Ability to maintain composure during stressful situations.
• Must be able to work independently with minimum supervision.
• Must be able to bend, stoop, and lift items up to 50 pounds, unassisted, on a regular basis.

Qualifications:

• 2+ more years in janitorial services
• 1+ years in maintenance services
• Capable of communicating in English; ability to speak Spanish a plus

Benefits:

• Accrual of sick leave
• Pay double time for hours worked on 11 federally observed holidays
• Access to Employee Assistance Program (EAP)

Application Process: Please email your resume and cover letter to kikehara@raphaelhouse.org, include On-Call Janitor in the subject line.

Raphael House of San Francisco, Inc. is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

Job Type: Part-time

Pay: $27.00 - $28.50 per hour

Expected hours: No more than 24 per week

Benefits:

• Employee assistance program
• Flexible spending account
• Retirement plan

People with a criminal record are encouraged to apply

Ability to Commute:

• San Francisco, CA 94109 (Required)

Work Location: In person