On-Site Community Manager, Full & Part-Time, Open Posting

Our Purpose

At KBC Management, Inc., we aim to set the highest standards in property management, exceeding expectations with our excellent customer service and unwavering commitment to excellence. We believe in the importance of people and strive to make all residents feel at home in our properties. Our dedication extends to creating a fun, inclusive work environment that fosters community and open communication. As a team member, you'll experience the value we place on professionalism, collaborative teamwork, and excellence in property management.

Your Role

The ideal candidate will live on-site and assist in the daily operations and management of a small to midsize multifamily property, ensuring a high level of resident satisfaction and efficient property performance. This dynamic role requires you to wear many hats to ensure both residents and the property are well cared for.

Your role is a constant blend of:

• Customer Service: You are a problem solver that makes renting easy. When residents have questions about rental policies or an issue within the building, you help them find the answers or even roll up your sleeves to help fix an issue. Simply put, it's your job to make sure our residents feel at home by guiding them through anything that comes up from a leaky faucet to questions about pet rent.
• Sales: You guide potential residents through the entire leasing process by responding to inquiries, showing units, processing applications, and more.
• Property Care: Our property upkeep standards are high, which means that all our staff contribute to taking great care of the property and grounds. This includes cleaning the interior and exterior of the building and making sure our maintenance staff is always aware of when they need to step in.

Your Work Schedule: This role is on-call and hours will fluctuate depending on resident requests, vacancies, and property care needs. You will have the ability to create your own work schedule with the majority of resident and office communication occurring between the hours of 9am-5pm M-F. Weekends & after hours availability is required for showing apartment units when future residents are most available and for responding to property emergencies.

Your Experience: We value diverse backgrounds and experiences, welcoming talent from various industries who bring unique skills and ideas to our company. You should bring a passion for working in customer service, sales and have a willingness to participate in property care tasks.

Hours/Compensation:

• This position is on-call including weekends and after-hours.
• Compensation is a rent credit for an on-site apartment unit. Depending on the property and volume of work additional salary may be included.
• This position is often best suited for those who have additional income from other part-time employment.

Requirements:

• Living on-site
• Strong interpersonal and communication skills.
• Basic knowledge of landlord-tenant laws and property management best practices (training provided).
• Detail-oriented with excellent organizational and multitasking abilities.
• Basic maintenance skills and the ability to determine when to escalate to our in-house maintenance team.
• Excellent phone etiquette when interacting with residents over the phone.
• Ability to pass a background check.
• Valid US work authorization.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Application Question(s):

• Are you willing to live on-site?

Experience:

• property management: 1 year (Required)

Work Location: In person