Oncology Pathway Coordinator

Cancer patient pathway coordination

• Responsible for administrative coordination and sequencing of the clinical pathway for a range of cancer patients at various stages in their cancer journey.
• The post holder is expected to co-ordinate and organize, clinical interventions and activities for the patient across directorates and multiple clinical services; and respond to variations in the plan accordingly.
• For each patient, to understand current and future requirements; and then to take proactive steps through current action and planning, to ensure this pathway is maintained.
• To ensure the progress of patients journeys with all members of the cancer MDT (Consultants, Nursing etc).
• Where personal intervention is unsuccessful, identify through the escalation policy to the DCNO any deviation from the expected pathway promptly to allow corrective action to be achieved.
• Help arrange appointments for consultations and support services.
• To communicate alteration to planned appointments directly to patients.
• Deal with non-clinical queries from general practitioners and members of the multidisciplinary team.
• Assess the medical, emotional, and social needs of cancer patients.
• Support patients and their families to understand their problems and the resources available to them.
• Act as a link between patients and all other care providers.
• Coordinate access to other cancer support staff, including psychologists, dietitians, and physicians.
• Educate eligible patients about appropriate research studies.
• Coordinate discharge planning with the patient, their family, consultant and other services.
• Work with patients and family members to ensure discharge instructions are understood and followed.

Multidisciplinary Team Coordination

• Facilitate and coordinate the functions of the multidisciplinary team (MDT) meetings with the various representatives from Gastroenterology, Breast and Oncology clinics.
• Provide administrative support for specialist MDT meetings.
• Liaise with clinical and administrative staff across directorates to develop schedules of patients to be discussed at MDT meetings.
• Implement systems to ensure that the information necessary for effective team functioning is available at each meeting.
• Attend each MDT and facilitate the use of video conferencing equipment as needed.
• Ensure actions plans are produced and recorded for each patient discussed at the MDT meetings and communicate this information to the relevant consultant within 24 hours.
• Be responsible for and ensure that any appropriate follow-up actions from MDT meetings are carried out as identified by clinical teams.

Quality, Safety and Data Management

• Always maintain a genuine learning culture with a clear message of safe care.
• Work collaboratively with clinical governance to ensure adequate management of clinical risk and improvements in quality and safety.
• To ensure that administrative and clerical functions are carried out to the highest quality standards and promptly.
• To generate and provide monthly reports to the DCNO for Clinical Governance purposes.
• To identify to the DCNO any areas of concern regarding the systems that allow the MDT to function effectively.
• To identify potential solutions to ongoing problems and be proactive in implementing solutions.
• To propose to clinical teams changes in the overall pathway that would benefit patients care, and work with the team to implement these changes.
• To bring to the attention of DCNO any concerns surrounding the validity or appropriateness of data being collected.
• To provide data to monitor patient progress through the systems.