Online Sessions Operations Manager {Project Based}

About almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our most important asset is an intellectual team that can innovate and execute. It's what moves us forward!

Our Mission: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA

Job Brief

The Offline Sessions Operations Manager will oversee the coordination and management of offline educational sessions held throughout Egypt. This role involves managing regional Supervisors, planning logistics, maintaining session quality, and collaborating with other department leads.

As the Online Sessions Operations Manager, you will:

• Coordinate and manage online educational sessions across Egypt.

• Manage a team of regional Supervisors responsible for virtual session execution.

• Plan, schedule, and oversee all online session logistics and platform operations.

• Ensure the quality, consistency, and smooth delivery of online sessions.

• Collaborate with other department managers to optimize virtual learning experiences.

• Address regional challenges and provide continuous support to Supervisors.

• Report progress, performance insights, and issues to the Sr. Operations Manager.

The ideal candidate will have

• Bachelor's degree in Education, Technology, or a related field.

• 5+ years of experience in Online Operations or Training Management.

• Knowledge of Egypt's geographic regions and online learning needs.

• Familiarity with virtual learning tools, online education delivery methods, and LMS platforms.

• Ability to work effectively with remote and distributed teams.

• Experience in managing large-scale online educational programs.

• Strong leadership, organizational, and digital operations skills.

• Excellent communication, analytical, and problem-solving abilities.

Why join us?

• Shape the future of Tech Education, join us in our 10M learners vision
• Competitive salary packages
• Lead a talented team in a dynamic and innovative work environment
• Flexible work arrangements
• Family Medical insurance
• Access to a wide range of courses on our platform