1. Administrative & Operational Management
- Oversee daily administrative functions across departments.
- Ensure smooth patient flow, admissions, discharges, and billing coordination.
- Manage hospital facility operations, including housekeeping, front office, and security.
- Monitor maintenance of hospital infrastructure, equipment, and utilities.
- Implement and upgrade standard operating procedures (SOPs).
2. Staff Supervision & Coordination
- Coordinate with doctors, nurses, and support staff for seamless operations.
- Manage duty rosters, attendance, and staffing requirements.
- Conduct training sessions for administrative and support teams.
- Ensure staff follow organizational policies and service standards.
3. Patient Relations & Service Quality
- Handle escalated patient queries, complaints, and service issues.
- Monitor patient satisfaction and implement improvement initiatives.
- Ensure high service standards at the front desk and waiting areas.
- Coordinate VIP patient handling when required.
4. Compliance & Documentation
- Ensure compliance with healthcare regulations, NABH standards, and statutory requirements.
- Maintain licenses, permits, documentation, and audits.
- Prepare reports for management on operations, staffing, and performance.
5. Financial & Inventory Oversight
- Coordinate with billing, finance, and procurement departments.
- Monitor expense control, budgeting, and resource optimization.
- Oversee inventory of medical and non-medical supplies.
6. Coordination With Management
- Support the Hospital Administrator/Management in planning and execution.
- Participate in strategic meetings, quality councils, and review sessions.
- Assist in new project implementation, expansion, and process improvement.
Minimum qualifications
- Bachelor's Degree: A bachelor's degree is the baseline requirement.
- Fields: Healthcare Administration, Business Administration, Public Health Administration, or a related field.
- 7-8 years of experience is mandatory in hospital industry.
Interested candidates may call on - 9138638229 , 9138638223.
Job Type: Full-time
Pay: ₹50,000.00 - ₹60,000.00 per month
Work Location: In person