Operation Executive

Key Responsibilitites:

• Develop and implement comprehensive plans for holiday operations, considering factors like staffing, resources, and logistics.
• Coordinate with various departments or teams to ensure smooth execution of holiday activities or events.
• Create schedules and timelines to ensure all tasks are completed on time.
• Arrange transportation, accommodation, and other logistics for staff and guests.
• Coordinate with hotels, vendors and suppliers to procure necessary materials or services.
• Ensure proper inventory management to meet the demands of holiday operations.
• Collaborate with marketing teams to develop promotional campaigns for holiday events or packages.
• Utilize various channels, such as social media, email marketing, and advertising, to reach target audiences.
• Monitor the effectiveness of marketing efforts and adjust strategies as needed.
• Oversee customer service operations to ensure a positive experience for guests or customers.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Implement strategies to enhance customer satisfaction and loyalty.
• Implement quality control measures to ensure high standards of service and customer satisfaction.
• Conduct regular evaluations and audits to identify areas for improvement.
• Take corrective actions to address any issues or deficiencies in holiday operations.

Basic Skillset:

• Good Communication skills
• STRONG knowledge on MS WORD AND MS EXCEL is a MUST.
• Knowledge in Digital Marketing would be preferred.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Experience:

• total work: 1 year (Preferred)

Work Location: In person