Operation Executive

Operations Executive – Detailed Job DescriptionPosition Overview

The Operations Executive is responsible for managing day-to-day operational activities, coordinating between departments, ensuring smooth workflow, improving processes, and supporting the overall business operations. The role requires strong organizational skills, analytical thinking, and the ability to execute tasks efficiently.

Key Responsibilities1. Daily Operations Management

• Oversee daily operational activities to ensure tasks are completed on time.
• Coordinate with internal teams (Sales, HR, Finance, Logistics, etc.) for smooth workflow.
• Monitor operational processes and identify gaps for improvement.
• Implement standard operating procedures (SOPs) and ensure adherence.

2. Process & Performance Monitoring

• Track key operational metrics (productivity, turnaround time, accuracy, etc.).
• Prepare daily/weekly/monthly operational reports for management.
• Assist in process improvements to reduce cost and increase efficiency.
• Maintain dashboards and update performance data.

3. Coordination & Communication

• Act as the primary point of contact for internal and external stakeholders.
• Communicate work instructions to teams and ensure timely completion.
• Handle client queries or escalations and coordinate solutions.
• Support cross-departmental projects and initiatives.

4. Documentation & Compliance

• Maintain proper documentation — records, logs, approvals, compliance documents.
• Ensure procedures comply with company policies and statutory requirements.
• Assist auditors by providing required operational data and reports.

5. Inventory / Resource / Asset Management (if applicable)

• Track inventory levels, stock movement, purchases, and requisitions.
• Coordinate with vendors for timely supply and services.
• Monitor usage of company resources and reduce wastage.

6. Vendor & Client Coordination

• Communicate with vendors for quotations, negotiations, and order follow-ups.
• Support client onboarding, documentation, operations, and after-service activities.

7. Team Support

• Assist team leaders in scheduling work and allocating resources.
• Support new employee training on processes and systems.
• Ensure operational discipline and productivity.

Skills & QualificationsEducational

• Bachelor’s degree in Business Administration, Operations Management, Commerce, or related field.

Technical Skills

• Proficiency in MS Office (Excel, Word, PowerPoint).
• Knowledge of ERP/CRM systems (SAP, Tally, Zoho, etc.) is an advantage.
• Ability to generate MIS and operational reports.

Core Competencies

• Strong organizational and multitasking skills.
• Excellent communication and coordination abilities.
• Problem-solving mindset with attention to detail.
• Ability to work under pressure and meet deadlines.
• Process-driven and disciplined approach to work.

Experience

• 1–5 years of experience in operations, administration, coordination, or process management.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person