Operation Executive

Position 1: Operations Executive

Role Overview:
The Operations Executive is responsible for managing end-to-end tour operations, vendor coordination, bookings, and client servicing. The role ensures smooth execution of itineraries and delivery of high-quality travel experiences.

Key Responsibilities

• Manage hotel, transport, sightseeing, and activity bookings.
• Coordinate with suppliers, DMCs, hotels, and transporters for confirmations.
• Prepare travel documents such as vouchers, itineraries, and booking summaries.
• Assist and support clients before and during travel.
• Track booking status, vendor payments, and follow-ups.
• Ensure timely execution of services as per itinerary.
• Handle on-ground operational issues and ensure service quality.
• Maintain MIS reports, booking sheets, and costing sheets.
• Support group tours, MICE events, and execution logistics.

Skills & Qualifications

• Strong coordination and communication skills.
• Knowledge of domestic & international destinations.
• Problem-solving and proactive approach.
• Proficiency in MS Office, Email, WhatsApp, & Google Workspace.
• Ability to multi-task and work under timelines.
• Experience preferred in travel industry operations.

Position 2: Sales Executive – Travel Company

Role Overview:
The Sales Executive handles travel inquiries, builds customized itineraries, prepares quotations, and converts leads into confirmed bookings.

Key Responsibilities

• Manage sales leads from calls, WhatsApp, emails & social media.
• Create customized itineraries, quotations & package proposals.
• Follow up with clients to drive conversions.
• Promote domestic, international packages & fixed departures.
• Maintain customer data, records, and upsell additional services.
• Achieve monthly booking and revenue targets.

Skills & Qualifications

• Excellent communication & persuasive sales ability.
• Good knowledge of itinerary planning and costing.
• Strong follow-up discipline & presentation skills.
• CRM / Social media marketing experience is an added advantage.
• Client-focused and target-oriented mindset.

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person