Operation Manager - Hotels & Restaurants

We are seeking an experienced Operations Manager to oversee the daily and strategic operations of a cleaning services business. This role involves supervising a large field team, ensuring contract delivery, maintaining service quality, and managing client relationships.

Key Responsibilities:

• Lead and manage supervisors, drivers, and cleaners across multiple locations
• Implement and monitor cleaning schedules and service contracts
• Handle client acquisition, retention, and complaint resolution
• Coordinate manpower planning, recruitment, and training
• Ensure health and safety standards are met on all job sites
• Manage inventory, procurement, and logistics of cleaning supplies
• Monitor operational costs and suggest efficiency improvements
• Generate performance and compliance reports for management

Requirements:

• 5–7 years of experience in cleaning/facilities management (UAE/GCC preferred)
• Strong leadership, organizational, and team coordination skills
• Good knowledge of cleaning tools, materials, and service protocols
• Fluent in English ,strong reporting skills
• Valid UAE driving license preferred mandatory
• Strong client-facing and communication abilities

Job Type: Full-time