Operation Supervisor cum Delivery Driver

Job Responsibilities – Dispatch & Delivery Coordinator

1. Dispatch & Delivery Coordination

• Manage daily order dispatching and assign deliveries efficiently
• Plan optimal routes for drivers and self-deliveries
• Track delivery status and handle delays or issues immediately
• Handle basic documentation, signatures, and order confirmations

2. Deliveries & Pickups

• Personally handle urgent or overflow deliveries and pickups when necessary
• Assist during peak hours, weekends, and high-volume days
• Represent the company professionally during client interactions

3. Client Communication

• Update clients on delivery status and delays
• Manage special instructions from clients
• Assist in basic customer support tasks, when required

4. Team & Operational Support

• Guide drivers on daily duties, safety, and performance expectations
• Support onboarding and basic training for new drivers
• Assist with day-to-day operations and vehicle coordination

5. Reporting & System Management

• Use the delivery management system (Shipox or similar) to manage orders
• Maintain simple operational records (deliveries, returns, fuel, delays)
• Prepare daily and weekly operational reports

6. General Responsibilities

• Ensure company vehicles are maintained, cleaned, and fueled
• Maintain discipline, punctuality, and smooth operational flow
• Recommend improvements to routes, workflows, and overall efficiency

Qualifications & Skills

• Experience in logistics, courier, or delivery (1–3 years preferred)
• Must be able to drive and handle deliveries
• Strong communication and basic computer skills
• Ability to multitask and work under pressure
• Strong knowledge of UAE locations and road networks

Role Requirements

• Flexible working hours on busy days
• Willing to work both as a supervisor and delivery staff when required
• Physically fit for normal delivery activities

What We Offer

• Growth opportunity into an operations management role
• Supportive and friendly working environment
• Competitive salary based on experience

Contact

• Mobile - 0585806615
• Email - expargoae@gmail.com

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month