Operations & Administrative Coordinator

Department: Operations & Administration
Reports to: Chief Operating Officer
Location: Bentonville, AR (In-Person)
Salary Range: $45,000–$55,000 annually
Employment Type: Full-Time, Exempt

Who We Are

Trailblazers is a nonprofit organization based in Northwest Arkansas dedicated to building world-class trails, advancing active transportation, and fostering healthier, more connected communities. We design, build, and maintain soft-surface trails, paved paths, and bike infrastructure that help make this region one of the best places in the country to ride and live.

Our team is collaborative, mission-driven, and passionate about the impact trails have on quality of life. We work in a fast-moving environment and value people who bring initiative, organization, and ownership to their roles.

Position Summary

Trailblazers is seeking an organized and dependable Operations & Administrative Coordinator to support the daily functioning of the organization’s office and internal operations.

This role helps ensure the office runs smoothly and remains a welcoming, well-organized environment for staff, partners, and visitors. The coordinator serves as a central point of contact for office activity, helping manage daily logistics, maintain shared resources, and support internal administrative systems that allow the organization to operate efficiently.

The position also supports operational coordination across the organization by helping maintain organized documentation, schedules, and internal processes.

This is a full-time, in-person position based in Bentonville, Arkansas with a 40-hour workweek. Core hours are 9:00 AM – 4:00 PM, Monday through Friday, during which the coordinator must be on site to support office activity, deliveries, and staff needs. Remaining weekly hours may be scheduled in coordination with the Chief Operating Officer.

Key Responsibilities

• Serve as a primary point of contact at the office by greeting visitors, managing deliveries, directing inquiries, and maintaining a welcoming and professional environment.

• Support daily office operations by coordinating supplies, maintaining shared spaces, and ensuring the office remains organized and functional.

• Manage shared communications such as the general email inbox, office mail, phone inquiries, and voicemail.

• Provide administrative support to staff, including scheduling assistance, document preparation, and coordination of shared organizational resources.

• Coordinate calendars and scheduling for shared organizational spaces, vehicles, equipment, and internal meetings.

• Coordinate with vendors and service providers to support facility needs and general office maintenance.

• Maintain organized records, files, and shared documentation to ensure information remains accurate and accessible across the organization.

• Assist with employee onboarding logistics and other internal administrative processes.

• Support the operations and finance teams with routine administrative coordination and documentation.

• Assist with tracking operational tasks, schedules, and compliance-related requirements as needed.

Qualifications

Required

• Associate’s degree or equivalent experience

• Minimum 2 years of experience in administrative coordination, office management, or operations support

• Strong organizational, communication, and problem-solving skills

• Ability to manage multiple priorities and work independently

• Proficiency with Microsoft Office / Microsoft 365 and web-based administrative tools

Preferred

• Experience coordinating vendors, facilities, or office operations

• Experience supporting bookkeeping or finance administration

• Experience with employee onboarding or HR processes

• Experience maintaining shared organizational systems or records

Benefits & Perks

• 33 days of paid time off annually

• Medical, dental, and vision insurance

• Life, AD&D, short-term and long-term disability coverage

• 401(k) retirement plan with a 6% employer match

• Access to outdoor industry discounts

Physical Requirements

• Regular use of computers and standard office equipment

• Frequent standing, walking, and interaction with staff and visitors

• Occasional lifting or moving items up to 50 pounds

• Ability to perform tasks requiring close vision and attention to detail

This role is designed to be performed primarily on site to support daily office operations and staff needs. Occasional remote work may be approved in limited circumstances.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.