Operations Administrator - Healthcare

Westex Urgent Care

Job Title: Operations Administrator 

Job Location: Midland, TX

Position Summary: 

The Operations Administrator is a key administrative role responsible for ensuring smooth operational processes across our urgent care clinics. This position supports healthcare providers by managing onboarding, payroll, scheduling, credentialing, and reporting, while driving continuous improvement initiatives to enhance efficiency and effectiveness. 

Key Responsibilities: 

• Provider Onboarding: Coordinate all aspects of new provider onboarding, ensuring timely completion of documentation and orientation. 
• Payroll Management: Oversee provider payroll processes, ensuring accuracy and compliance with company policies. 
• Scheduling Oversight: Manage and optimize provider scheduling to maintain adequate coverage and operational efficiency. 
• Credentialing & Enrollment: Assure provider credentialing and payer enrollment is completed accurately and efficiently, maintaining accurate records and timelines. 
• Verify Enrollment Status: Regularly confirm provider enrollment status with payors to ensure compliance and prevent claim issues. 
• License Tracking: Maintain accurate records of provider and medical assistant licenses and certifications, ensuring timely renewals and compliance with regulatory requirements. 
• Performance Review Tracking: Maintain and track performance review schedules and documentation. 
• Reporting: Prepare and analyze daily, weekly, and monthly operational reports to support decision-making and performance tracking. 
• Process Improvement: Identify workflow gaps and implement solutions to improve administrative efficiency and Team Member satisfaction. 
• Other Responsibilities as Required: Support additional operational tasks and projects as assigned to meet organizational needs. 

Qualifications: 

• Strong organizational and time-management skills. 
• Excellent communication and interpersonal abilities. 
• Proficiency in scheduling systems, payroll platforms, and reporting tools. 
• Experience in healthcare administration or provider support preferred. 
• Ability to analyze processes and implement improvements. 

Why Join Us? 

We are committed to delivering exceptional care and creating a supportive environment for our providers and staff. As an Operations Administrator, you will play a vital role in shaping efficient processes that directly impact patient care and Team Member experience.