Operations Analyst

JOB PURPOSE: The Operations Analyst provides comprehensive operational and administrative support to the Plant Manager to ensure efficient daily plant operations. This role is responsible for maintaining accurate inventory balances, processing and closing invoices, updating the E2 system, coordinating shipments between facilities (including Chatsworth and Mansfield), managing raw and finished goods transactions, and supporting reporting and compliance requirements. The Operations Analyst plays a critical role in ensuring data accuracy, material availability, shipment coordination, and operational continuity across production, procurement, shipping, and quality functions.

ESSENTIAL TASKS AND RESPONSIBILITIES:

• Enter daily production runs into E2 and maintain accurate order status (open, closed, processed), including raw material and finished goods receipts.
• Allocate raw materials in E2 to ensure accurate job costing and inventory control.
• Process current-day orders and prepare next-day orders.
• Maintain job files and manual paperwork.
• Update the Chatsworth worksheet daily and communicate material or production needs.
• Build Chatsworth trucks as required and receive Mansfield-to-Chatsworth transfers in E2, notifying appropriate personnel for inventory updates.
• Coordinate intracompany and customer shipments to ensure on-time delivery.
• Review and verify BOLs, packing lists, tally sheets, and tracking documentation for accuracy.
• Send BOLs and packing lists for shipments completed after shift end.
• Complete and distribute the Daily Ship report.
• Process sales orders and packing slips and maintain organized shipping documentation files.
• Receive and record raw materials and finished goods; notify leadership when finished goods are fully received.
• Monitor MA inventory balances, run backlog and T# inventory reports, and process inventory adjustments.
• Coordinate raw and production material orders with procurement to maintain adequate inventory levels.
• Review RMAs, verify returned materials, and communicate findings.
• Process scrap material purchase orders as needed.
• Address quality inspection issues related to Chatsworth operations and coordinate follow-up communication.
• Conduct monthly inventories of PPE, first aid, safety, and chemical cage supplies, and complete fire extinguisher checks.
• Support safety initiatives and ensure SQF/ISO compliance.
• Address unbilled inquiries promptly to support accurate invoices.
• Maintain organized filing of requisitions, work orders, invoices, BOLs, and production documentation.
• Support invoice processing and additional operational duties as assigned.

PREFERRED EDUCATION AND EXPERIENCE:

• High School Diploma required; Associate degree in Business, Operations, Supply Chain, or related field preferred.
• Experience in supply chain management from customer order entry through shipping preferred.
• Experience in a manufacturing or plant environment strongly preferred.
• Bilingual fluency in Spanish and English preferred.
• Experience working with ERP systems (E2 preferred), Excel spreadsheets, and basic accounting functions.

SKILLS:

• Proficiency in ERP systems (E2 or similar) and Microsoft Excel.
• Strong understanding of inventory tracking and supply chain flow.
• Basic accounting knowledge related to invoicing, purchase orders, and reconciliation.
• Strong analytical and problem-solving skills.
• Excellent organizational and documentation skills.
• Ability to manage multiple priorities and meet daily reporting deadlines.
• Effective verbal and written communication skills in English (Spanish fluency preferred).
• Attention to detail and data accuracy.

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

• Primarily office-based within a manufacturing plant environment.
• Ability to sit for extended periods while working on computer-based tasks.
• Frequent movement between office and production floor to verify materials, inventory, and shipments.
• Occasional lifting of office or inventory-related materials up to 25 pounds.
• Exposure to plant noise, moving equipment, and manufacturing conditions when on the production floor.
• Required use of appropriate PPE when entering manufacturing areas.

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role. Physical Requirements (ADA-Compliant).

PERFORMANCE AND BEHAVIORAL ATTRIBUTES:

Accuracy and Attention to Detail

Ensures all production entries, inventory balances, and system updates are accurate and timely.

Carefully reviews documentation and reports to prevent discrepancies or material shortages.

Accountability and Ownership

Takes responsibility for maintaining accurate operational data and meeting daily deadlines.

Proactively identifies discrepancies and follows through to resolution.

Integrity and Professionalism

Maintains confidentiality of company data and financial information.

Adheres to company policies, safety regulations, and SQF/ISO compliance standards.

Communication and Collaboration

Works effectively with plant leadership, procurement, shipping, and production teams.

Communicates clearly regarding inventory levels, order status, and operational concerns.

Supports cross-functional coordination to ensure smooth plant operations.

Leadership and Influence

Demonstrates initiative and reliability in supporting plant operations.

Positively influences workflow by promoting organization, accuracy, and accountability.

Problem Solving and Decision-Making

Uses analytical thinking to reconcile inventory discrepancies and order issues.

Applies sound judgment when escalating operational or supply chain concerns.

Adaptability and Continuous Improvement

Adjusts to changing production schedules, material needs, and operational priorities.

Supports process improvements that enhance efficiency and system accuracy.

Work Ethic and Reliability

Consistently meets daily production reporting deadlines (including 10:00 a.m. production entry requirement).

Demonstrates dependable attendance, punctuality, and strong follow-through.

Maintains productivity in a fast-paced plant environment.

At-Will Employment: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Reviewed with employee by:

Signature: ____________________________ Name (print): _____________________________

Title: _____________________________________________ Date: ______________________

Received and accepted by:

Signature: ___________________________ Name (print): ______________________________

Title: ____________________________________________ Date: _______________________

Equal Opportunity & ADA Statement:
Lacerta Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. We are committed to providing reasonable accommodation to applicants with disabilities. If you need assistance or accommodation due to a disability, please contact Human Resources.