Operations Assistant

Company Description

Big Rentals is a national platform that empowers independent trailer and equipment rental businesses. By offering tools to connect with customers, manage bookings, process payments, and optimize daily operations, Big Rentals simplifies business management. Created by experienced rental operators, the platform provides visibility and support for businesses at any stage, fostering growth in a competitive market. Big Rentals is purpose-built to help independent businesses thrive and adapt to changing industry demands.

Role Description

This is a full-time hybrid role for an Operations Assistant. The Operations Assistant will manage daily operational tasks, communicate with internal and external stakeholders, assist in improving workflows, and ensure top-level customer service. Additional responsibilities include supporting the execution of operational strategies and assisting in data management to optimize efficiency.

Qualifications

• Strong skills in Operations and Operations Management
• Excellent Customer Service and Communication abilities
• Proficiency in Analytical Skills for evaluating processes and identifying improvements
• Ability to work independently, organize multiple tasks, and meet deadlines
• Experience in a remote operations role is a plus
• Bachelor's degree in Business, Operations, or a related field is preferred