Operations Assistant

Operations Assistant

Kinfolks Hospitality Group

Kinfolks Hospitality Group is seeking a highly organized, detail-oriented Operations Assistant to work directly with ownership and leadership in overseeing daily operations across multiple restaurant concepts.

This is a hands-on role for someone who can move with urgency, think independently, and execute at a high level. The ideal candidate will serve as the eyes and ears of leadership, ensuring operations, communication, and execution remain aligned across all locations and projects.

Key Responsibilities:

• Work directly with CEO and management team on daily operations
• Assist in overseeing multiple restaurant locations to ensure standards are met
• Coordinate and manage employee scheduling and staffing needs
• Support payroll processing and time tracking accuracy
• Ensure uniforms, cleanliness, and operational standards are maintained across all locations
• Communicate with managers to ensure tasks, policies, and expectations are executed properly
• Review, proofread, and finalize internal documents, communications, and reports
• Assist with onboarding, hiring coordination, and team organization
• Monitor daily operations and report issues, inefficiencies, and solutions to leadership
• Support new restaurant openings, including working with designers, vendors, and contractors
• Help manage administrative systems, organization, and workflow improvements

Qualifications & Skills:

• Strong organizational and multitasking skills
• High attention to detail (nothing gets missed)
• Strong communication and leadership support ability
• Experience in restaurant or hospitality operations preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Experience with scheduling systems and payroll support
• Familiar with QuickBooks or similar accounting software (preferred)
• Ability to proofread and produce professional communication
• Comfortable working in fast-paced, multi-location environments
• Graphic design or marketing skills are a PLUS (Canva, Adobe, etc.)
• Reliable transportation and ability to travel between locations

What We’re Looking For:

• Someone who takes ownership and gets things done without constant direction
• A problem-solver who can identify issues and act quickly
• A professional who can represent leadership and uphold company standards
• Someone who is adaptable and ready to grow with a fast-scaling company

This Role Is NOT For Someone Who:

• Needs constant supervision
• Misses details or deadlines
• Avoids accountability or difficult conversations

This Role IS For Someone Who:

• Thrives in structure and organization
• Takes pride in keeping operations running smoothly
• Wants to be part of building and scaling a growing brand

Pay: $20.00 - $23.33 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person