Operations Assistant / Bookkeeping Support

About Joval Industrial

Joval Industrial is a family-owned industrial power generation distributor based in Hialeah, Florida, serving customers across the United States and international markets since 2019.

We specialize in generators, alternators, transfer switches, and electrical components used in mission-critical power systems. Our customers rely on us for accuracy, responsiveness, and reliability.

As we continue to grow, we are looking for a highly organized and detail-oriented Operations Assistant with bookkeeping support experience to help strengthen our internal systems, financial accuracy, and day-to-day operations.

This is a long-term growth opportunity within a structured and professional small business environment.

Position Overview

This role supports daily business operations and basic bookkeeping functions while working directly with the owner.

You will play a key role in maintaining accurate CRM records, processing orders, coordinating with vendors, and keeping financial records organized in QuickBooks Online.

This position is ideal for someone who:

• Is detail-oriented
• Understands basic accounting principles
• Thrives in a structured environment
• Takes ownership of tasks
• Is comfortable working in a fast-paced small business

Key ResponsibilitiesSales & Operations Support

• Maintain and update CRM records (notes, follow-ups, order status)
• Track open quotes, sales orders, and vendor purchase orders
• Process customer sales orders accurately
• Create and send purchase orders to vendors
• Monitor vendor confirmations, lead times, and shipping updates
• Assist with resolving pricing or quantity discrepancies
• Send customer invoices via email and postal mail
• Prepare monthly sales activity and reporting summaries
• Assist with reviewing new customer account applications

Bookkeeping & Financial Support

• Enter vendor bills and customer payments into QuickBooks Online
• Assist with accounts payable and accounts receivable tracking
• Monitor outstanding receivables and support collection follow-ups
• Record credit card transactions and business expenses
• Track vendor credits and ensure proper application
• Organize financial documentation for CPA review
• Assist with monthly reconciliation preparation
• Support basic financial and gross margin reporting

Vendor & Customer Communication

• Follow up with customers via phone and email
• Communicate professionally with vendors regarding POs and confirmations
• Document all interactions in CRM
• Ensure timely and consistent follow-up

Position Requirements

• Minimum 3 years experience in operations support, bookkeeping support, and administrative roles
• Experience with QuickBooks Online required
• Understanding of A/R, A/P, reconciliations, and basic accounting principles
• Strong proficiency in Microsoft Excel and Outlook
• Experience using CRM systems
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage deadlines and prioritize workload
• Ability to work independently and take initiative
• English fluency required; Spanish is a plus
• Comfortable working in a small business environment

Ideal Candidate Traits

• Organized and process-oriented
• Financially disciplined
• Solution-focused
• Calm under pressure
• Accountable and reliable
• Interested in long-term growth

What Success Looks Like in This Role

• CRM records are accurate and up to date
• Sales orders and POs are processed with minimal errors
• QuickBooks records are clean and organized
• Vendor credits and discrepancies are tracked properly
• Reports are delivered on time
• No missed follow-ups
• Operations feel structured and controlled

Benefits

• Competitive pay with performance-based bonuses
• Paid Time Off (PTO)
• Paid sick days
• Paid holidays
• Hybrid work flexibility
• Maternity and paternity leave
• Bereavement leave
• Professional and supportive team environment

No recruiters or agencies. Direct applicants only.

Joval Industrial is an Equal Opportunity Employer committed to maintaining a professional and respectful workplace.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Paid time off
• Parental leave
• Professional development assistance

Work Location: Hybrid remote in Hialeah, FL 33016