Operations Assistant (Client Coordination and Vendor Management)

About the Role

We are looking for a smart and trustworthy Operations Assistant to Owner who will initially shadow the owner, learn OCL’s client base, vendor network, and operating style, and then gradually take ownership of day to day coordination. This role is ideal for someone who wants to grow into an operations and client management position in logistics.

Key Responsibilities

• Shadow the owner to understand clients, routes, pricing style, vendor contacts, and service expectations
• Communicate with clients for updates, requirements, follow ups, and issue resolution
• Coordinate with truck and trailer owners, drivers, and vendors for availability, scheduling, and dispatch
• Help plan and fix logistics execution: pickup, loading, transit updates, delivery and POD
• Track ongoing shipments and ensure timely updates are shared with customers
• Handle documentation and basic record keeping (WhatsApp, Excel/Google Sheets, invoices, POD)
• Support problem solving on ground when delays or issues happen
• Maintain professionalism and confidentiality with all client and business information

Ideal Candidate

• Strong communication skills and confidence in speaking with business clients
• Good coordination skills and ability to manage multiple tasks
• Reliable, punctual, and comfortable working closely with the owner
• Basic computer skills (WhatsApp, Excel/Google Sheets)
• Willingness to learn logistics operations and build long term career in this field
• Two wheeler and smartphone preferred (useful for coordination and occasional visits)

What We Offer

• Direct learning under the owner and exposure to real business operations
• Growth path into Operations Coordinator or Operations Manager role
• Performance based increments and responsibilities

How to Apply

Send your resume with subject: Operations Assistant to Owner | OCL Services
Share: Name, location, experience, expected salary, and notice period.
Location: Rehabari, Guwahati
Website: www.oclservices.com

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person