Operations Associate

Job Summary

We are seeking a proactive, highly organized, and detail-oriented individual to join our team as an Operations Associate. This dynamic hybrid role provides high-level administrative support to our CEO while managing essential functions across human resources and accounting as designated by our VP of Finance and Administration. The ideal candidate can balance competing priorities, handle confidential information with discretion, and thrive in a fast-paced environment.

Key Responsibilities

Executive SupportAdministration (approx. 20%)

• Manage the calendar, schedule meetings, and coordinate travel arrangements and itineraries for our CEO.
• Ad Hoc requests as required in support of our CEO

Human Resources Support (approx. 40%)

• Support the full employee lifecycle, including onboarding and offboarding processes.
• Assist with benefits administration, including enrollments, changes, and serving as the point of contact for employee questions.
• Maintain accurate and confidential HR records and documentation within the company's HRIS (Human Resource Information System).
• Assist with policy implementation and ensuring compliance with federal and state employment laws and regulations.
• Support performance management and employee relations activities, handling sensitive matters with empathy and integrity.
• Plan and coordinate company events, meetings, and team-building activities.

Junior Accounting Support (approx. 40%)

• Assist with accounts payable including entering invoices and recording payments utilizing multiple systems (i.e., QuickBooks, Costpoint, Bill.com).
• Assist in addressing employee payroll inquiries and timesheet questions
• Reconcile bank and credit card statements, ensuring accuracy and compliance with financial policies.
• Maintain the confidentiality of all financial data and records.

Qualifications

• Experience:A minimum of 2-3 years of experience in an administrative support role, with exposure to HR and/or accounting functions.
• Skills:

• Excellent verbal and written communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to act with integrity and maintain strict confidentiality across all functional areas.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong analytical and problem-solving abilities, with the capacity to multitask and manage competing priorities effectively.
• A proactive, self-directed work ethic and a customer service orientation.

Preferred

• Experience:Experience with an HRIS and/or accounting software (i.e., ADP, Rippling, QuickBooks, Costpoint)

• Education: Bachelor's Degree in Business Administration, Human Resources, Accounting, or a related field

About Knexus

At Knexus Research, we are at the forefront of AI development for the government, with a mission to revolutionize how government serves its citizens. As a pioneer in the field, we've spent nearly two decades pushing the boundaries of what is possible with artificial intelligence. Our work has a direct, mission-driven impact, and we believe that our innovative ideas help us stay ahead of the curve. Our partnership with Google Cloud gives our team unparalleled access to the latest tools and expertise.