Operations Coordinator

The Operations Coordinator will support daily operations, ensuring efficient order processing, coordination with warehouse/logistics, and smooth end-to-end operational flow across B2B, HORECA, and retail channels.

Key Responsibilities:

• Process all customer orders (B2B/HORECA/Aggregators) accurately in the ERP system.
• Manage manual entry of LPO-based orders and share with the warehouse for fulfillment.
• Coordinate with third-party warehouse (GSL) for loading, dispatch, and receiving.
• Maintain customer master data, pricing, discounts, and credit terms.
• Track and follow up on daily deliveries, ensuring SLA compliance.
• Coordinate with the delivery team for scheduling and route planning.
• Monitor dark store inventory and replenishment requirements.
• Prepare daily, weekly, and monthly operational reports and KPIs.
• Support process improvement and SOP compliance across operations.
• Liaise with sales, finance, logistics, and warehouse teams for seamless workflows.

Requirements:

• Bachelor’s Degree required.
• 3–5 years of operations experience in UAE (FMCG/Water/Trading).
• Strong knowledge of ERP/WMS systems (Odoo preferred).
• Strong coordination, communication, and time-management skills.
• Ability to multitask and manage high-volume operational workloads.

Job Types: Full-time, Permanent

Pay: AED3,500.00 - AED4,500.00 per month

Experience:

• Operation Coordinator: 2 years (Required)
• ERP / Odoo software : 1 year (Required)