Operations Coordinator

About the Role

We are looking for a focused and responsible Service & Sales Coordinator to join our team. In this role, you will be responsible for managing and updating important information related to our elevator manufacturing and after-sales services. Your work will directly support our service teams and help ensure smooth day-to-day operations.

Key Responsibilities

• Accurately enter customer, sales, and service data into company systems and databases
• Maintain detailed records of elevator installations, maintenance schedules, and service visits
• Process service reports, work orders, installation documents, and Annual Maintenance Contracts (AMC)
• Check data for accuracy and completeness; report or correct any issues
• Organize digital and physical files such as technical drawings, service logs, and warranty records
• Coordinate with service technicians, sales teams, and customer service staff to keep information updated
• Track inventory of spare parts and update records when parts are used
• Support the preparation of reports on service performance and customer issues
• Respond to internal requests for customer and job history details
• Ensure all sensitive data is handled securely and remains confidential
• Perform regular data backups to protect important records
• Contribute to improving data accuracy and workflow efficiency

Requirements

• Bachelor’s degree in a relevant field
• 0 to 6 months of experience in a similar role (Ideal for fresh graduates looking to build a career in operations and management)
• Strong command of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Willingness to learn and grow in a structured work environment

Compensation

• Market Competitive Salary
• Bonus
• Paid Leaves
• Medical Leaves
• Mentorship (This role can lead to other junior and senior executive level role)

Office Location

• Blossom Trade Center, Block 1, Gulistan-e-Jauhar, Karachi

Job Type: Full-time

Pay: From Rs40,000.00 per month

Education:

• Bachelor's (Required)

Work Location: In person