Operations Coordinator

Job Overview

Work Location: In person are seeking a highly organized and proactive Operations Coordinator to join our team. This role is essential in ensuring smooth daily operations, supporting the CEO/President, and providing excellent customer service. The ideal candidate will possess strong administrative skills, be proficient with office software, and have experience in clerical and customer support roles. Bilingual abilities are a plus, as well as familiarity with scheduling, inventory, handling customer inquiries, filing and organizing, collecting data, creating reports, processing payroll, and making sure client accounts are in order. This position offers an engaging work environment where attention to detail and effective communication are valued.

Responsibilities:

• You will oversee the head office ensuring its organized and functional for timely deliveries and quality customer service.
• Coordinate appointment scheduling and calendar management
• You will be responsible for permits, COI’s, vehicle registrations, and other insurance/liability items.
• You will be the first voice when someone calls the office in addition to the first responder on support emails.
• You will support the CEO as needed with any business-related projects and assignments.
• You will assist in recruiting, onboarding and exiting staff.
• Work with the Field Manager in finding the best deals on supplies and developing Vendor Relationships.
• You will maintain and update the field workers schedules.
• You will be responsible for the Repair Ticketing System ensuring when things break on the field they are expedited promptly.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with QuickBooks for bookkeeping and invoicing
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent phone etiquette and customer service skills across multi-line phone systems
• Bilingual communication skills are preferred to serve diverse clients or team members
• Office management experience with familiarity in clerical tasks such as filing, data entry, proofreading, and calendar management
• Computer literacy with the ability to adapt quickly to new software tools
• Time management skills to prioritize tasks efficiently and meet deadlines
• Personal assistant experience or administrative support background is advantageous

This role is ideal for a detail-oriented professional who thrives in an organized environment and enjoys supporting team operations through effective communication and administrative excellence.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• Paid time off
• Retirement plan

Work Location: In person