Operations Coordinator

Essential Functions:

• Maintaining logs, databases, client files, and program records
• Collecting, tracking, and organizing outcome data for your assigned Service Area
• Coordinating compliance activities, training records, certifications, billing support, and account reconciliations
• Ensuring adherence to contractual obligations, internal policies, and procedures
• Responding to audit and information requests with accurate and timely data
• Assisting leadership with donation tracking, petty cash reports, and training documentation
• Supporting additional programs and service areas as needed
• Your work will directly contribute to quality initiatives, compliance standards, and positive client outcomes.

• High School Diploma or GED

• Bachelor’s degree
• One (1) year of experience working with youth and families
• Background or coursework in education, social work, or psychology

• CPR/First Aid Certification (program dependent)
• Strong computer and data entry skills

• Professional office setting with standard office equipment
• Hybrid work model (combination of remote and in-office days)
• Occasional evenings, weekends, or holidays to meet client needs
• Minimal travel required
• This position is active and hands-on, requiring standing, walking, bending, and lifting items over 30 pounds as needed
• Rewarding career - Make a difference in the lives of youth!
• Work for a diverse, seasoned, and well-respected agency with engaged leadership team
• Ability to work remotely for some roles.
• Competitive salary
• Generous Paid Time Off (23 days prorated based on hire date)
• Medical, dental, vision, including company paid life and long-term disability insurance.
• 401k Retirement Plan including company match (up to 6%)
• Tuition Reimbursement and Student Loan Payment Reimbursement ($5,250 per year)
• Department of Education’s Loan Forgiveness Program
• YMCA Discounts, Cell Phone Discounts, Pet Insurance
• Employee Assistance Program
• Engaging Wellness Program
• Paid Employee Leave Options (Parental, Bereavement, Jury Duty)
• Flexible work schedules to meet with clients in morning and/or evening hours for best service delivery.
• Licensure renewal reimbursement
• Ability to obtain internal supervision towards increased licensure.
• Paid training and professional development opportunities.
• Paid assistance with obtaining Trauma-Informed Care Certification.
• Referral Bonus Program
• Lighthouse Swag Store

• Join a winning organization with a great culture and work environment and have a rewarding career that impacts the lives of youth and families! Find all open positions at www.lys.org/lyfscareers/