Operations Coordinator - Cleaning

Key Responsibilities:

• Schedule and manage daily cleaning bookings in the system.
• Address and resolve client inquiries and requests professionally.
• Coordinate with drivers and cleaning teams to ensure smooth operations.
• Maintain accurate records and provide daily operational updates to management.
• Train, schedule, and manage cleaning staff, ensuring they adhere to company policies and quality standards.
• Interact with clients to understand their specific cleaning requirements, address concerns, resolve complaints, and provide regular status updates to ensure satisfaction.
• Handling Customer Complains and smoothly handling

Requirements:

• Minimum of 1-year experience in the cleaning services industry.
• Strong organizational and multitasking skills.
• Excellent communication and coordination abilities.
• Proficiency in using booking systems and basic office software.
• Preference for candidates currently based in Dubai.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Coordinator: 1 year (Preferred)