Operations Coordinator / Executive Assistant (Near ORD Airport,English/Chinese)

Operations Coordinator / Executive Assistant (Chicago)

运营协调 / 总助（芝加哥｜卡车配件 + 宠物AI项目）**

Company: FIT VEHICLE PARTS INC / Luckis
Location: Schiller Park, IL (Chicago Area)
Pay: $22 – $28 per hour
Job Type: Full-time
Work Type: In-person

About Us | 公司介绍

FIT VEHICLE PARTS INC is an established business in truck parts supply and product development (10+ years).

At the same time, we are building a new brand Luckis, focused on pets, AI, and lifestyle innovation.

我们公司有两大业务：

• 卡车配件（成熟业务，稳定营收）
• Luckis宠物项目（宠物 + AI + 社群 + 生活方式品牌）

我们正在芝加哥搭建团队，寻找一位可以长期发展的核心执行成员。

Position Overview | 岗位定位

This is NOT a pure admin role and NOT a sales role.

This is a hands-on operations + coordination role, similar to an executive assistant / office lead, supporting both business lines.

该岗位不是纯行政，也不是销售岗位。

更接近：

运营执行 + 总助 + 项目协调（核心岗位）

你将成为芝加哥办公室的关键连接点。

Responsibilities | 工作职责1. Office Operations（日常运营）

• Support daily office operations
• Coordinate with warehouse and logistics partners
• Manage shipments, inventory updates, and order tracking
• 负责办公室日常运营
• 对接仓库、物流
• 跟进订单、发货及库存

2. Customer Communication（客户沟通）

• Handle customer emails and calls (non-sales)
• Provide order updates and follow-ups
• Support client relationship maintenance
• 处理客户邮件/电话
• 跟进订单状态
• 维护客户关系

3. Project Coordination（项目协调）

• Assist with product development projects (3D scanning, testing, etc.)
• Coordinate with China team and U.S. team
• Track project timelines and updates
• 协助产品开发（扫描/测试等）
• 对接中国团队与美国团队
• 跟进项目进度

4. Data & Workflow（数据与流程）

• Maintain CRM / Excel records
• Track tasks, deadlines, and updates
• Help organize workflows and daily operations
• 维护客户及项目数据
• 跟进任务与时间节点
• 梳理流程，提高效率

5. Support New Business (Luckis)（宠物项目支持）

• Assist in market research and testing
• Support local coordination (events, samples, etc.)
• Help build early-stage operations
• 支持宠物项目调研与测试
• 协助本地执行（样品/活动等）
• 参与新业务落地

Who You Are | 任职要求Basic Requirements 基础要求

• Fluent in English (spoken & written)
• Mandarin is a plus
• U.S. work experience required
• 英文流利（口语+书面）
• 会中文优先
• 有美国工作经验

Experience & Skills 能力要求

• Experience in operations / admin / coordination
• Detail-oriented and organized
• Able to handle multiple tasks
• Familiar with Excel / CRM tools
• 有运营/助理/协调经验
• 做事细心、有条理
• 能处理多任务
• 熟悉Excel/CRM

Personality 性格要求（非常重要）

• Reliable and stable
• Strong sense of responsibility
• Able to work independently
• Comfortable in a fast-paced startup environment
• 稳定、踏实
• 有责任感
• 能独立处理事情
• 能适应创业环境

Growth Opportunity | 发展空间

• Grow into operations lead or business support role
• Exposure to both traditional business and startup project
• Long-term growth potential
• 可成长为运营负责人
• 同时参与成熟业务 + 新项目
• 长期发展机会

Compensation | 薪资

• $22 – $28 per hour (based on experience)
• Performance-based bonus

Application Question

Please briefly answer:

How do you handle multiple tasks and keep things organized in a fast-paced environment?

Pay: $20.00 - $28.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person