Operations Director

Operations Director – High-End Food & Beverage / Hospitality

Location: Doha, Qatar (with oversight across GCC markets)

Industry: High-End Food & Beverage / Hospitality

Employment Type: Full-Time

About the Role

A prestigious international restaurant group is seeking an accomplished Operations Director to oversee its portfolio of premium dining concepts across Doha and the wider GCC region . This senior leadership role requires an executive with extensive experience in high-end dining and luxury hospitality , ideally gained in Europe and South America , bringing global best practices and cultural insight to the group’s Middle Eastern expansion.

The successful candidate will drive operational excellence, financial performance, and strategic growth, ensuring the group continues to set benchmarks for premium hospitality experiences.

Key Responsibilities

Operational Leadership & Brand Excellence

• Lead daily operations of multiple high-end restaurants in Doha and GCC countries.
• Ensure consistently world-class guest experiences, aligned with luxury dining standards.
• Standardize operational practices and service protocols across multi-market operations.
• Introduce innovations inspired by European and South American hospitality trends.

Financial & Commercial Management

• Full P&L accountability across GCC operations, ensuring profitability and growth.
• Develop budgets, forecasts, and financial strategies in line with business goals.
• Optimize food costs, labor ratios, and operational expenditures while maintaining premium standards.
• Identify new revenue opportunities, premium partnerships, and positioning strategies in diverse GCC markets.

Strategic Growth & Expansion

• Translate corporate strategy into clear operational KPIs across Doha and GCC outlets.
• Oversee new restaurant openings, refurbishments, and expansion projects in regional markets.
• Collaborate with brand and culinary teams to introduce innovative dining concepts tailored for premium clientele.
• Leverage international best practices to enhance regional execution.

People & Leadership

• Inspire and lead a multicultural workforce of senior managers, chefs, and frontline staff.
• Build a culture of service excellence, accountability, and continuous improvement.
• Implement robust training and development programs to elevate service consistency.
• Drive succession planning and career development to strengthen leadership pipelines.

Quality, Standards & Compliance

• Ensure full compliance with food safety, health & safety, and local regulatory requirements across all GCC markets.
• Safeguard brand integrity through regular audits and quality assurance mechanisms.
• Maintain flawless execution of brand standards and guest experience expectations.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Hospitality Management, or related field (MBA preferred).
• 12–15 years of proven success in multi-unit operations within high-end F&B / fine dining , including at least 5 years in senior leadership.
• Strong international experience in Europe and South America is highly preferred.
• Demonstrated expertise in luxury dining operations, multi-market management, and delivering financial results.
• Direct P&L accountability with a record of driving profitability and efficiency.
• Experience leading new market entries, concept launches, and premium restaurant openings.
• Strong leadership, communication, and cross-cultural management skills.
• Deep knowledge of global fine-dining trends and luxury guest expectations.

What We Offer

• An executive role with a prestigious and growing hospitality group.
• The opportunity to shape and expand a high-end dining portfolio across Doha and the GCC.
• Competitive executive compensation with performance-based incentives.