Operations Director

This is a chance to join a team that feeds the world. Since inception, Meals from the Heartland has shared over 270 million meals in Iowa, the United States and around the world. This Christian non-profit is looking for essential team members who believe in our mission of “empowering people to save starving children” and have a heart for service.

Meals from the Heartland (MFTH)

Position Description

Director of Operations

Reports to: Executive Director

Directly Supervises: Hunger Fight Managers

Status: Full-Time

FLSA: Exempt

Job Purpose:

The Director of Operations will be primarily responsible for all operational activities necessary to achieve stated meal packaging goals and objectives for Meals from the Heartland. This position implements the mission, vision, and core values of the organization by developing, implementing, and evaluating strategies and operational actions to ensure meal production and budget metrics are achieved. This position is a member of the Leadership Team and supervises the hunger fight staff.

Primary Responsibilities:

· Help develop, manage, and execute the annual meal production goal and strategy, evaluating its success and providing recommendations for improvement.

· Keep warehouse clean, well-managed, organized and ready for daily Open Pack and sponsored private packs.

· Manage Mobile Hunger Fight Managers and Part Time Hunger Fight Managers ensuring all events are assigned and managed with excellence.

· Work collaboratively and closely with the Sales Manager and Hunger Fight Managers to ensure efficient relationship building where cross-purposes might exist.

· Work alongside the Finance and Development directors and Marketing and Volunteer Managers to achieve meal production, volunteer, and fundraising goals.

· Responsible for data input into Raisers Edge, inventory tracking spreadsheets and placing Purchase Orders and related paperwork verifying accurate and timely information.

· Negotiate and Purchase all items necessary for meal production, effectively forecasting purchasing needs and arranging best sourced logistics.

· Oversee Monthly and EOY Inventory verifying product counts relative to QuickBooks and analyzing discrepancies.

· Manage Mobile Hunger Fights flawlessly, delivering the very best experience to our Hunger Fight partners and packagers.

· Review procedures and requirements to guarantee nutritional and cleanliness standards are met.

· Manage Meal Distribution to local and national partners setting expectations, forecasting completion of finished meals and arranging logistics with each organization.

· Ensure proper management of Fleet vehicles occurs and all registrations are current.

· Oversee all warehouse and facility activities and needs ensuring a safe food packaging and warehouse environment and maintenance of the overall building and grounds.

· Be a member of the MFTH Leadership team helping the organization achieve its goals.

· Embrace the MFTH mission, vision, and values and promote in all business engagements.

· Encourage and model good collaboration and communication with MFTH staff, board, volunteers, and donors.

· Other management and administrative tasks as assigned.

Minimum Skills and Qualifications:

· Warehouse management, inventory and logistics expertise, production management experience.

· Experience with donor management software or comparable customer relationship and donor management system.

· Competence in standard word-processing, spreadsheet, and database software.

· Excellent verbal and written communication skills.

· Associates degree required, bachelor’s is preferred with focus in non-profit management, logistics, communications, sales, and/or marketing, or proven work experience.

Core Competencies:

· Mission ownership: Understands and conveys the mission, vision, and values of the organization. Serves as an organizational ambassador in public settings.

· Integrity and Trust: Operates with the highest level of integrity and quickly earns the trust of other staff members, board, and volunteers.

· Outgoing personality: An energized individual who can engage with audiences of all sizes.

· Written communication: A skilled communicator across all mediums. Can effectively convey our mission and vision to requisite audiences.

· Attention to detail. Delivers on time and on budget projects to meet the mission of the organization.

· Time management: Effectively self-manages his or her time and consistently meets project/task due dates. Can pivot regularly and juggle multiple priorities at the same time.

· Project management: Able to successfully plan for and manage multiple projects of all sizes, meet deadlines, and keep staff team members briefed on progress.

· Team orientation: A team player in every sense who is approachable and responsive to others’ needs.

Unified Mission Statement

Driven by our faith and guided by our commitment to serve, each employee is charged to effectively and efficiently advance our mission of Empowering people to save starving children. Regardless of our specific role, we will collaborate, adapt and contribute with all stakeholders to the unified vision of providing life-saving food and sharing God’s love, both locally and globally.

Accountability and Evaluation:

This position is supervised by the Executive Director. A job review is conducted annually. Full and Part-time Hunger Fight Managers as well as the Warehouse Manager report to this position.

Hours/week: 45 – 50 hours per week. Evening and weekend hours, as required.

Mission: Empowering people to save starving children.

Vision: to alleviate life-threatening hunger through education, engagement, and feeding.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person